Miele Touchtronic W3033 Front Load Washer Logo
Posted on Dec 15, 2009
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Water leaking into soap dispenser when machine off

W3033 front loading washer encounters water leaking into soap dispenser when machine is off. There is a residue of soap in soap dispenser after running through a normal wash cycle.

1 Answer

hotpoint jon

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  • Expert 353 Answers
  • Posted on Dec 15, 2009
hotpoint jon
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Faulty water valve turn both off to see if it stops then turn on one at a time if it leaks thats it

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Water leaking out of soap dispenser

I have had this happen. I have taken the dispenser tray out and cleaned the area where the water and the detergent will flow into the washer at. This area had gotten some gunk build up, once I cleaned it, it has not leaked since. Now I just routinely look at this and make sure that it is clean. Hope this helps you.

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Remove the soap dispenser and clean it throughly, next check the tube from dispenser to the tub to be sure it is clear of blockage. Run the washer with hot water to clear any residual buildup that may be left in it.
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We had the same problem- for us it was because we were mixing laundry booster (Oxyclean) with liquid soap in the dispenser. It seems the water running through the tray had insufficient pressure to properly flush the tray out, so residue accumulated on the back & underside of the tray. Our water pressure is good here, and we don't use a water softener or filters that can reduce the pressure. Unfortunately it seems to just be a bad design of the soap dispenser tray.

We also had a problem with water/bleach leaking from our soap dispenser- when we used the bleach compartment in the dispenser we got leaks dripping onto the floor from behind the front cover of the washing machine. It was running down the front of the washer behind the front cover & coming out onto the floor. The repair guy said this was because the dispenser tray was pulled out too far, but the reason we were pulling the soap tray out so far was because the bleach compartment was too far back in the tray to use if we didn't. Now we just leave the drawer partially closed & pour the bleach directly into the soap compartment along with the soap.
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