Samsung YP-Z5 can't scroll

You can purchase a replacement USB cable for Samsung YP-Z5 MP3 Player from amazon >>LINK

A firmware upgrade may solve the issue. To upgrade firmware follow these steps:

1. Download the firmware file from the Samsung Download Center by clicking here.
2. Remember to save the file to your desktop or documents.
3. Uncompress the downloaded file in a folder (use winrar or winzip). DATA file will be displayed.
4. Connect the player to your PC with the USB cable.
5. Right click on the Start button, and then left click Explore to open Windows Explorer on your PC. [Samsung YP-Z5] is displayed in Windows Explorer.
6. Select the uncompressed files and drag-and-drop it into the Samsung YP-Z5 Data folder.
7. Disconnect the YP-Z5 from your PC. After disconnecting the USB Cable, the upgrade screen appears.
8. Select [Upgrade] to upgrade firmware.

Try it and see.

i cannot turn on my samsung 1G mp3 yp-1 after last recharge.
How can i turn it on or reset it?

UMS mode allows the Z5 to interface to the computer as if it were a removable hard drive. You can then use Windows File Explorer to manage the files in the Z5.

To get into UMS mode, connect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

If you upgrade to the new firmware, you have the option of making it always connect in UMS mode.

The steps to install the latest firmware are:
(1) Download version 2.37 or newest of the Z5 firmware http://www.samsung.com.

(2) Unzip it to get the file named "Z5Update.dat".

(3) Disconnect the Z5 from the USB port.

(4) Reconnect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

(5) Open a File Explorer window, and find the YP-Z5 device.

(6) At this point, make sure the Z5 is fully charged and has at least 30MBytes of free space.

(7) Copy the file "Z5Update.dat" to the root directory of the YP-Z5 device.

(8) Now disconnect the Z5 from the USB port.

(9) The Z5 will display the option to upgrade to the new software, or to cancel.

(10) Select "Upgrade". This will power off the Z5.

(11) Connect the USB cable to the Z5. Now it will upgrade the firmware under USB power. DO NOT DISCONNECT THE USB UNTIL THE UPGRADE FINISHES. After finishing the upgrade, new firmware will be started automatically.

(12) Check the version information in the "Settings > System Info > Version" tab.

Now you can turn on the UMS only option.
Settings / System Info / UMS Only = On

Doodles1

From my experience this is a hardware fault with the touchpad. Luckily you can buy a faulty player on ebay and replace the touchpad - make sure the fault on the faulty one is not the same!

The player is is easy to take apart and the touchpad easy to replace.

This is a common hardware fault with this player. I guess it is why the model has been replaced.

The cheapest solution is to buy a faulty player from ebay - around £10 including postage and replace your faulty one. Make sure to check the faulty one does not have the touchpad fault.

It is straightforward to replace the touchpad.

did u get some water on it too like me?

This might help getting it connected to the computer.

UMS mode allows the Z5 to interface to the computer as if it were a removable hard drive. You can then use Windows File Explorer to manage the files in the Z5.

To get into UMS mode, connect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

If you upgrade to the new firmware, you have the option of making it always connect in UMS mode.

The steps to install the latest firmware are:
(1) Download version 2.37 or newest of the Z5 firmware http://www.samsung.com.

(2) Unzip it to get the file named "Z5Update.dat".

(3) Disconnect the Z5 from the USB port.

(4) Reconnect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

(5) Open a File Explorer window, and find the YP-Z5 device.

(6) At this point, make sure the Z5 is fully charged and has at least 30MBytes of free space.

(7) Copy the file "Z5Update.dat" to the root directory of the YP-Z5 device.

(8) Now disconnect the Z5 from the USB port.

(9) The Z5 will display the option to upgrade to the new software, or to cancel.

(10) Select "Upgrade". This will power off the Z5.

(11) Connect the USB cable to the Z5. Now it will upgrade the firmware under USB power. DO NOT DISCONNECT THE USB UNTIL THE UPGRADE FINISHES. After finishing the upgrade, new firmware will be started automatically.

(12) Check the version information in the "Settings > System Info > Version" tab.

Now you can turn on the UMS only option.
Settings / System Info / UMS Only = On

Try reseting the player. It might not work all the time, but this was the first time my down scroll ever locked up on me, and the reset button fixed the problem. It might just be a temporary solution, but at least it's something.

Firstly, try "re-setting" the Z5 (ie micro switch) first. If this doesn't resolve, then firstly save a backup of all your files...then use the 'format' function (ie open My Computer, then open the YP-Z5 folder, then look for the Format function), which will clean out your entire memory, including hidden files. Then download the latest firmware update from Samsung website (download centre/mp3) and save newest firmware onto your Z5. Always update your Z5 with latest firmware (appropriate with your Windows OS). Good luck.