The last question first. To verify if Texas instruments will send you a new calculator in exchange for the old you have to contact them.
TI Contact Information
TI-Cares Customer Support
Contact a TI-Cares Customer Support
representative via e-mail or phone to order products, inquire about
issues, or ask general questions about TI education technology.
1-800-TI-CARES (800-842-2737)
Monday - Thursday: 8 a.m. - 7 p.m. Central Time
Friday: 10 a.m. - 7 p.m. Central Time
Contact TI-Cares Support
TI-Cares Technical Support
Our Technical Support Group is trained to answer your technical questions about TI calculators, software, and accessories.
972-917-8324 (This is not a toll-free number)
Monday - Thursday: 8 a.m. - 4:30 p.m. Central Time
Friday: 10 a.m. - 4:30 p.m. Central Time
Contact Technical Support
While you are waiting for the eventual arrival of your new calculator, we may try to diagnose the ailing of the old one.
If for some reason this does not work, you can transfer the OS of a working calculator. You will need a cal-to-calc USB miniA to miniB cable or a calc-to-cal I/O cable.
~Connect the TI Connectivity cable between the PC and the calculator.
~Click on Start >> Programs >> TI Tools >> TI Connect >> TI OSDownloader
~Follow the on-screen directions to reinstall the calculator's OS. When or, if the calculator install the fresh OS goto step 4.
Remove all of the batteries including the round lithium battery for 5 minutes. After the 5 minute period, reinsert all of the batteries and turn the calculator on. Adjust the contrast if necessary.
If this process did not work for. Try re-doing the process and, extend the time by 5 minutes before you put all the batteries back in the calculator.
197 views
Usually answered in minutes!
×