I have the same problem. obviously kenmore does not care about this! If they did, a solution would have beeb posted. Please let me knoeI have the same problem. obviously kenmore does not care about this! If they did, a solution would have beeb posted. Please let me knoe
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-You mean the opening in width is too wide then
it suppose to and the rack keep falling down?
-If so then look for other rack instead its brand and must be
fit in the groove good. Or ask some one do wielding to wield another 3/16" diameter metal next to the 1 side of the rack, (Add on to make wider) so it can stay in the groove.
On the E30EW85ESP3 model I had to pull the racks "and" the supports mounted on the side walls. Otherwise it would not allow the clean cycle to begin. Hope this helps.
There is a small white plastic triangular switch that needs to be in the out position for the oven to recognize that the racks have been taken out. Look at the back left side WITHIN the upper rack support channel. (This is not the small U-shaped piece that can be seen slightly lower on the wall oven.) If the switch is still depressed, with power turned off at the breaker, depress the switch using a small screwdriver. It should pop outwards to the proper "racks out" position. When we had this problem and recycled the power, we again got the signal. Husband switched to a nonconductive tool and repeated the depressing/releasing of the switch while the oven was giving the "remove racks" command. It sensed that all was well and now operates properly. If this does not fix the problem, you may have to replace a board $$$.
usually racks are not left in because the high heat generated causes the chrome finish to become dull and darker. If you don't care what the racks look like I would say go for it.
I was getting the remove rack error until I finally figured out what it wanted me to remove. When you say you removed the rack supports, do you mean just the sliding parts or the whole side metal rack support? At first I thought they were bolted in, but I read somewhere that they come out, too. Upon further investigation, I found the rack supports just slide into the side walls at 4 points. I had to use a little force to pull them out, but they came out and my oven is self-cleaning as I write this. I just thought I would share in case you or others haven't figured it out yet. Now I will just have to see how hard it is to get them back in...
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