Soap is not washing off plastic. residue remains.

Residue builds up no matter what the manufactures claim.

Once in a while, remove the detergent drawer. Pull it out gently until it stops. then push down on the black tab at the washing machine end of the drawer and while pushing down, pull the drawer totally out. Take it to the sink and wash it out with an old toothbrush.

Water remaining in soap dispenser. In front loading washers made by LG (some Kenmore too), water may remain filled in the soap dispenser after the wash cycle. This may be caused by the siphon tube being contaminated by detergent residue. To clear it, remove the siphon cover from the tube, and clean them thoroughly, making sure that all residue is removed. Replace the cover and make sure it seats properly all the way down. This will ensure that the siphon starts and continues until the dispenser tray is emptied. A small amount of water, a half inch or less, remaining is normal. There is a video on YouTube that suggests buying a new detergent tray. Try cleaning it first. There are no parts that will break or wear out under normal use.

Check if drain filter is clear and drain pump is working properly. Also remove soap conditioner tray and check if you have black residue inside the soap/conditioner dispenser. Sometimes this can prevent water from entering the conditioner tray.

Possible that the Rinse cycle is not timed to fill in enough with water or there is obstruction within the inlet valve. Also if there is too much soap that is dispensed it can remain back after the wash.
check the above and choose a normal program or one which is different from the present cycle.

Hi,

There are three common problems that cause the Soap Dispenser or Cup not to open. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open

heatman101

Normally caused by undissolved soap residue. Switch off machine from mains, Remove detergent drawer from washing machine, there might be a small plastic clip that need to be levered by hand before the drawer can come out completely. Soak detergent drawer in a tub of water, rinse under tap and wash thoroughly until all soap residue has been washed away. Replace drawer.

Hi,

The scum, film and white residue problems have started since the reduction of phosphates in dishwasher detergents.

Here is a tip that will help you to solve the problem of films, residue, and scum in your dishwasher.

Dishwasher Residue and Film on Dishes

heatman101

l'l

It sounds like the timer showing 1:09 is the time in minutes (109 minutes = 1 hour 49minutes) which is approximately the same as your own timer shows.

The soap dispenser often gets blocked and you will have to remove it and clean away all the residual, built up soap.
It sounds like the drain plug in the base of the unit has become blocked and that is why the soap dispenser is filling with water. All the water SHOULD DRAIN THROUGH the dispenser when it washes the soap down into the washing machine.
Also sounds like your water or fabric softener is blocked too!

Take the plastic parts out and clean away all soap residues.

Hi there,

This is a common problem on washing machines, if you predominantly do cold washes.

Over a period of time, a washing machine will accumulate a buildup of Soap Scum (excess soap & softener residue) which can stick to the inside of the drum.

This black coloured soap scum occasionally breaks away from the drum, and attaches to the clothing fabric during the wash cycle.

You can rectify this, by doing the following:

Firstly, purchase a packet of CITRIC ACID from your local grocery store (usually found in the baking isle).

Do the following procedure before going to bed:

1) Do a HOT WASH without clothes (Hi water level, with HOT water) - allow machine to fill with hot water, then add the CITRIC ACID to the water. Allow the machine to complete a FULL wash cycle (i.e. allow machine to agitate for 30 mins or so, then drain).

2) Fill the machine again with the HOT water / CITRIC ACID solution, but this time allow it to sit in the bowl overnight (no cycle).

3) Next morning, set machine to spin & drain (i.e. to empty the solution)

4) Set machine to fill with FRESH HOT WATER ONLY (no citric acid), then set machine to spin & drain. This will flush all remaining residue left in the bowl.

Note: Soap scum residue is caused by using excess detergent/fabric softener. Hot Water flushing should be done every 6 months.

Contrary to what the detergent manufacturers state, you should follow Samsung's instructions by using HALF the recommended detergent.

Samsung machines prefer LOW SUDS, and you may find by reducing the amount of detergent used, you may even eliminate the buildup of soap scum.




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As a last resort add about 200grams of washing soda crystals to the drum before you start the wash.