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Some sets will clear the password with a hard reset. This requires you to unplug the power cord and leave the set unplugged for at least 4 hours. See if that works. If you still have the manual there should be a reset code in there. Failing that you can check with the manufacturer for the code.
If you forget your passcode, you can view the locked TV without entering your passcode. This is done by pressing the number 9 and QV buttons on the remote TV control at the same time, when your password is requested. This process temporarily unlocks the TV. When entering the V-Chip Lock menu, this process deletes your old passcode and prompts you to enter a new passcode.
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If the model as indicate here (WS-55807) YOU may have two problems: Convergence and a audio problem.
In customer menu select convergence and with the Mitsubishi remote try to adjust the grid of lines so no red etc--if bowed it will not adjust.
This would mean the two stk-392-570 convergence chips this model uses need to be replaced(I have free start to finish instructions for that).
The no sound may and is likely a second issue: speakers in the menu may be switched off etc.
If both happened at the same instant this model has a hard reset(not from front of set but with a 4 digit code and done with the Mitsubishi remote) This sets everything except convergence adjustments back to factory original.
It is called the OPTION menu.
So, did both issues happen at exact same time or what?
Parts for the convergence repair are under 30 dollars total and I can tell you where.
I think you hit "0000" then enter. I'm not positive but this maybe the answer. Give it a try and let me know if it worked. Thanks and happy tv'ing. Jay
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