I have a Canon Pixma MX7600 all-in-one printer. For a few months, it has been periodically and spontaneously making a very loud grinding noise, which souds like cogs not engaging properly. Printing has continued normally. Now it has suddenly stopped woirking altogether, reporting either error 5100 or error 5C20. The start-up initiates, I get the usual grinding noise (perhaps now even a little louder) and then it stops with said error-code displayed. There is nothing concerning this error-code or the noise in the user manual. Any advice?
Yes, 5100 means the carriage is not moving back and forth properly or there is grease on the encoder strip behind the carriage assembly. Grease spots make it lose count and slam into the side and grind gears. You need to clean the strip with a Q-tip moist with alcohol, but very carefully, not too much pressure on the strip.
When exactly is the strip in question? Any chance of a picture? I assume maybe you are talking about the film like looking (positon?) strip that runs in frount of the bel? I get the same noise but only recently got error code 5C20. On another site they claim 5C20 is a purge pump unit/motor problem. Although quite honestly it sounds like gears grinding. It has been happening since new almost, but got a lot worse recently and when the code appears it latches. Thanks for any help.
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To Fix Canon printers Error Code...
Error - 'you need to execute sheet cleaning because the predetermined print count has been rechead.after completing the current print job execute sheet cleaning on the maintenace tab of the print driver.'
please advise the simpliest way to resolve this
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