Hi,
Reset to factory defaults ( *#7780# ) : Restores settings but preserves user data (photos, 3rd party apps etc)
Reset ( *#7370# ) : This reformats completely the C: drive. All applications and files stored on this drive will be lost and clean default files will be rewritten.
Hard reset:
1. Switch off the phone.
2. Hold down the following three buttons: Green (the call answer button), * button, and '3' button.
3. While holding these buttons, hold the power button for a second to switch on the phone.
4. Release when the phone shows the nokia hands logo or shows other signs of life like the language selection screen.
Make sure you make a backup first before doing the hard reset. All your data in phone memory will be lost.
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