I hava an HP 2575 all-in-one printer . Recently started getting a paper jam message when there is no paper jam. Nothing I try seems to clear the error.
Resetting the product may help with some false error messages. Press power button to turn printer off, unplug the power cord, wait a few seconds, plug it back in, press power button to turn printer back on. Any luck?
Examine if there are any torn pieces of paper are located inside the printer. If you view any such materials, discard them.
Uninstall the ink cartridge from the slot. Find if there are any bits of paper in the carriage slot. If any, remove them.
After a while, reinstall the cartridge. Check if the carriage moves from left to right and right to left. During the carriage movement, the torn pieces of paper may fall inside the printer. Check it and remove them.
Use a flashlight to remove from the slot while checking inside of the printer. All these above steps may resolve the issue.
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I've already tried to unplug it, wait, plug back in. The message clears but as soon as I try to print again, I get the message again. It looks like whatever mechanism used to sense a paper jam is blocked or something.
I have already tried the unplug power cord, wait, plug back in and turn back on sequence. The error message does clear but as soon as I print anything (even a test page) the paper jam error returns. It appears that whatever mechanism is used to sense a paper jam is messed up or blocked or stuck ...
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