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If you're experiencing an installation error with your Konica Minolta C224e drum unit, it may be caused by a problem with the drum unit's sensor. The sensor is responsible for telling the printer that the drum unit is correctly installed and ready for use.
Here are a few steps you can try to troubleshoot the issue:
Make sure the drum unit is properly seated in the printer. The drum unit should click into place when it is properly installed.
Check the drum unit's sensor for any debris or buildup that may be blocking it. Clean the sensor with a soft, dry cloth.
Check the drum unit's connector for any damage or debris that may be preventing it from making a proper connection with the printer. Clean the connector with a soft, dry cloth.
Try to reset the drum unit by unplugging the printer, waiting a few minutes, and then plugging it back in.
If the issue persist, try to replace the drum unit to a new one.
If these steps do not resolve the issue, it may be necessary to contact Konica Minolta customer support for further assistance.
After Drum Unit replacement step 1 has been completed, check that the red-circled lock is located at the position indicated by a dashed line, then execute step ...
Yes you normal replace the developer and the drum at the same time. Developer is substance that will mix with toner to get the toner to the drum. It is not toner.
Enter in the service mode by press following keys: Utility - Meter count-Check details - Stop - 0 - 0- Stop - 0 - 1 - Stop -0 -C - setting IU life stop setting and select NO STOP.
If it tells you the DRUM is low it has nothing to do with toner, it probably meens you need to replace the DRUM unit (aluminium blue/green cylinder in the device) dont forget to reset the timer after replacement
assure there is no paper in paper path. torn pieces, etc.
there is a exit sensor in the fuser assy(hot section at exit) there are paper seps. at the roller - dont damage the roller. check to see if actuator is block / broken.
Lift Transfer Belts Blue Knob until it's placed at 11 o'clock. (it's directly behind the waste toner box)
The OPC DRUM UNIT is directly under the BLUE KNOB
SQUEEZE HANDLE and PULL OUT the OPC UNIT
Be VERY CAREFUL NOT TO SCRATCH THE GREEN COLOURED ROLLER on the OPC DRUM UNIT.
Replace new OPC DRUM and turn BLUE KNOB of TRANSFER BELT back to 7 o'clock position
Replace Waste Toner Box, Close Front Cover and Switch On.
Status Display will show OPC Drum at 100%
(You can also replace the fuse in the OPC DRUM UNIT and save yourself HUNDREDS on a new one) I posted this on another solve problem previously, worth looking at.
Did you buy a whole new drum unit, or just change the cartridge? If so, the fuse may still be blown. Also, you may need to empty the spent toner out of the old cartridge.
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