Are you certain there is power to the unit?
You could have a bad latch switch or other component (fuse, other switch, etc.). To determine which it is will require having a volt-ohm meter and knowing how to use it, and the wiring diagram for the appliance, which can usually be found inside the unit somewhere.
Let me know if you want to tackle this, and I will help you as best I can. I do not have a wiring diagram to look at, but will help you to read it.
Our GE Profile Convection Microwave Oven model JVM1790wk01 has the same issue. you can push or turn the dial and nothing happens. The microwave works using the push pads for all of the settings (popcorn, reheat, micro express, etc) so it seems to be the dial component. Is this expensive to have repaired? We bought it in 2008 and didn't get an extended warranty.
×
Hi,
Here is a tip that will help you to figure out what is wrong with your Microwave Oven....
Microwave Oven Basic Troubleshooting Tips
heatman101
324 views
Usually answered in minutes!
×