Photosmart c309a fax confirmation?

Go to troubleshooting and scan try YouTube

Get the necessary software for your C309a here:

https://support.hp.com/us-en/drivers/selfservice/hp-photosmart-premium-fax-all-in-one-printer-series-c309/3737192/model/3737193

Good luck.

check the ink cartridges? dry ink can't print

Try to clean the copper contacts on the printhead and the ink cartridge with a lint free cloth moistened with water. Try to make a copy if it will not print in black, if it will print a black copy then it might be that the settings your print driver is the issue. If the copy is not working, try to do a reset on the printer. Follow the steps here Three Ways to Reset the PhotoSmart Premium Fax C309a All-in-One Printer. Goodluck

Please get it downloaded here : www.siliconguide.com > Drivers > Printer > HP
www.opendrivers.com/.../hp-free-driver-download.html
www.brothersoft.com/downloads/hp-printer-driver.html
Jay bnvw

rror Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

Using the HP Network Diagnostic Utility in Windows - HP Customer Care (United States - English)

http://www.fixya.com/support/t591727-error_code_390
Hope it helps!

when you go to print click on find printer and search it name . {the printer has to be on while doing this}

I have the same problem!