Early GN9350 models are not compatible with Windows 7. The usb audio device driver for Windows 7 requires signed drivers, but the original GN9350's are not compatible as the drivers are hardcoded in the firmware.
I was able to confirm this with Jabra support. The option they offered me was to send in my existing unit and they would replace it with a new (likely refurbished) newer model for $110. I've sent it in as that is still a lot less thana new unit.
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