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Posted on Dec 09, 2009

My GN9350 is not recognized at all under Windows 7 (it was however, under Vista)! Where do I find the drivers for a proper installation?

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jstaggie

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  • Posted on Apr 28, 2010
jstaggie
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Early GN9350 models are not compatible with Windows 7. The usb audio device driver for Windows 7 requires signed drivers, but the original GN9350's are not compatible as the drivers are hardcoded in the firmware.
I was able to confirm this with Jabra support. The option they offered me was to send in my existing unit and they would replace it with a new (likely refurbished) newer model for $110. I've sent it in as that is still a lot less thana new unit.

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