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Master
747 Answers
- Posted on Dec 09, 2009
Re: Requested to print a Word Document it says it going...
Try this next:
1. On the taskbar, click Start, and then click Run.
2. Enter the following:
net stop spooler (and hit enter)
3. Delete all files in the following folder:
C:\Windows\System32\Spool\Printers
4. Once the spool files are deleted, start the spooler again:
net start spooler
Re-boot
Yes, I shut down my computer and turn off my printer for 10 minutes. turned on my printer and then my computer and it was still there.
Have you tried powering down the printer and PC for at least 5 minutes and starting them back up?
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