If you are adding it to your network... then you are doing ip printing... verify that nobody else on the network has the same ip address by unplugging the network cable from the copier and doing the following... goto start... accessories... command prompt... (black and white blox...) ping the copier... lets say ip is 192.168.168.168 then you ping it by typing ping 192.168.168.168 and hitting enter... if you get 4 time outs then ip is good... next step is to reinstall your print driver...
I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d
i think you are facing the problem with SC-390 while initialization,The TD sensor output voltage is less than 0.5V or more than 5.0V after 10 consecutive times during copying. that meens TD sensor defective or Developer failure or IOB bord faiure if you are not a tech. person please call the right person to fix this problem
thankyou
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You need to be sure the scan module is actually installed on the device,
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