I have blackberr curve 8320 my battery was low and now after i bust the battery after screen come back it's frozen I cannot do anything,I did take out battery but after screen comes back everything is frozen still
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have you tried a hard reset, try and pull the battery out while the phone is on. leave it for a minute.
reseat the battery, and replace the cover. tun it on, and wait 5 minutes while it does its thing. it might also be low on battery, so after turning it back on, plug it into the charger pack.
This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.
1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.
2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.
3. If that fails, retry step 2 but allow battery to FULLY drain then dry out again.
This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.
1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.
2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.
3. If that fails, try another battery (a friends or one from your cellstore) to see if tat's the problem. If so, (a) retry step 2 but allow battery to FULLY drain then dry out again, (b) buy a new battery for $60 retail or (c) buy a new battery on ebay for a lot less.
try taking the prongs that the battery touches and lightly bending them out a bit for a better connection. also make sure the prongs are not corroded. If they are, you can clean with cotton swab and rubbing alcohol.
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