HP Officejet 9110 All-In-One InkJet Printer Logo
Posted on Jan 19, 2008
Answered by a Fixya Expert

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Cannot print in color on HP OfficeJet 9110 All-in-One

I do not have the install CDs but was able to make it work by downloading drivers and the firmware update from the HP website. I cannot, however, print or copy anything in color. All settings are color but pages come out only in black and white. Also, it's skipping lines when it prints. Please help!

  • skandep Jan 23, 2008

    Ink cartridges show as full, and there are no error messages about the printheads. Any other suggestions?

  • Tax Lady Apr 06, 2008

    I can not print in the color yellow. I changed the ink cartridge, cleaned the print head, ran a test page. Still no yellow.

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1 Answer

Soulvisitor

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  • HP Master 1,113 Answers
  • Posted on Jan 19, 2008
Soulvisitor
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Nothing to do with the driver, I'd say the cartridges are your problem, skipping lines and missing colour are indications of needing new ink carts, are carts new HP ones?

  • Soulvisitor
    Soulvisitor Jan 23, 2008

    run test page(report menu) and head clean(maintence menu)



    if they are bad prints then it is not driver, it is the heads or inks, non Hp inks cause issues



    if test page prints perfect then it is a driver issue.

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Hi there
I not know if you got the manual so Ihave put a PDF files on my website for you to download.

Just click on the links it will download for you.
It got all you need to know in this file.
You can read it on site and print it strait off the website or save it to your PC then print it out.

Click LINK= http://www.4all2sell.com/pdf/HP-9100-9110-9120-9130-Manual.pdf

You will need a adobe reader to see this file If you not got an Pdf reader you can download it off this link free.
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Thank you for your continued cooperation in addressing this issue. Your patience is very much appreciated.

In order to scan with your all-in-one, you need to install the scanning software from the Starter CD1. Please click the URL below to place an order online for the Starter CD 1:

https://warp2.external.hp.com/Driver/dr_country_select.asp?From=BSC&Product=C8140-10001

Also, you may call HP Customer Care at 1-800-474-6836 (800-HP-INVENT) to order the Starter CD 1.

Please e-mail back if you need further clarification and we will be glad to assist you.

Once again, thank you for contacting Hewlett-Packard's Commercial Solutions Center.

With regards,
Peter
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Make sure tomention the operating system on which you need to install the printer,
Try the link bellow and select the operatig system on which you want to install the All-In-One:

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=376172&taskId=135&prodTypeId=18972&prodSeriesId=376170&lang=en&cc=us

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What is your operating system?
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