I was scanning documents 8.5x11 into memory stick using microsoft word just stopped error came up 3015 hp laser jet all in one it scans otherwise except to microsoft word

Next time do not scan directly into an external memory device. Scan first into your hard drive and then copy/move it into your external memory device. It puts a kind of stress on the system; it is processing and copying at the same time.


Seems the stress has broken down your memory stick. To confirm if your memory stick is fully functional, check to see if you still see its icon under My computer. If you do try to copy any file into it. If it copies successfully, it means it is still OK. Then scan into the computer first then transfer into your memory stick. If however, it fails to copy, it means the memory stick is affect. Then you need to know to what extent? At least you need to know it you can recover your memory stick.

To do this, right click on the memory stick icon (under My Computer) and select "format." The Format dialogue box pops up. Format the memory stick. If it formats successfully, your memory stick is recovered. But it fails to format, you have lost your memory stick.