Scanning software for LaserJet 3015.

Just Google 3015 picks up multiple papers

I’m happy to help further over the phone at https://www.6ya.com/expert/donald_f2ed37026a3ac881

HELLO

First of all,

Isolate to a wall outlet and not a strip.

Remove the cartridges.

Remove the power plug and then reconnect.

Reinstal the cartridges.

Try to do a copy direct from the unit.

NEXT

Print a self test page and check for Yellow or Magenta to rule out a partially empty cartridge.

1. Load plain white paper in the input tray.
2. Touch the ATM button ( ) next to the Setup icon ( ) in the lower-left corner of the control panel.
3. Touch the right arrow button ( ) to select Tools , and then touch OK .
4. Touch the right arrow button ( ) to select Printer Status Report , and then touch OK .

The fax scanning unit/encoder is dirty.

The fax scanning unit is like a camera. It take a picture of the document.

The glass plate is dirty and you may purchase a FAX CLEANING SHEET.

Officedepot

http://www.officedepot.com/a/products/470251/Office-Depot-Laser-Printer-Cleaning-Sheets/

or similar product to clean out the dirty area.

The dark strip is cause by semi-dry wipe out correction ink.


Give your unit a good cleaning and let me know.

- uninstall everything again
- browse your disc
- open "Setup" folder
- copy "Scrubber.exe" and "scrubber.ini" to your desktop
- run "Scrubber.exe"
- restart PC
- reinstall software
- enjoy
----------------------------------------------------------
- p.s. this will not work under windows 7

ISSUE: The error Waiting for PC is displayed on the control panel when scanning, using the Start Scanbutton on the control panel. The user will also notice a Not Setup on PC error when pressing theScan to … button. Note that scan from the PC works properly without an error. SOLUTION: The probable causes for this issue are listed below:

• Firewall denying access to PC
• Device polling not enabled
• The scan to function is not enabled in the HP Toolbox
• The destination has not been added to the Scan to button from HP toolbox
• The HP Toolbox is losing the scan to destination

How to troubleshoot this issue:

1. PC protection software such as firewall software may prohibit proper communication between HP AiO products and Toolbox and scanning software. Firewalls may need to be reconfigured to allow Toolbox to communicate with the AiO. The Toolbox software is similar to Microsoft Outlook and Internet Explorer in this way. Temporarily disabling firewall software may be helpful in determining if it needs to be reconfigured for Toolbox to operate properly. Please contact your third party firewall software vendor if assistance is needed to reconfigure the firewall. The following third party support Web sites may be useful:
   • BlackICE PC protection Click here for BlackICE PC protection at http://blackice.iss.net/product_pc_protection.php
   • Zone Alarm Click here for Zone Alarm at http://www.zonelabs.com/support
   • Symantec Click here for Symantec at http://www.symantec.com/techsupp/
   • McAfee Click here for McAfee at http://ts.mcafeehelp.com/
   • Windows XP Click here for Windows X Support at http://support.microsoft.com/
2. When Device Polling is turned off, the Alerts and the Scan to e-mail or folder options in the HP Toolbox are disabled, and the START SCAN function on the HP LaserJet AiO product control panel is also turned off. CLICK HERE for instructions on how to turn on Device polling.
3. To program the device SCAN TO ... button, view the device settings. Open the HP Toolbox and click the Scan to tab. For more information, CLICK HERE to view the document titled HP Color LaserJet 2840 AiO Series Products - How to use "Scan To E-mail" or "Scan to Folder" from the Device
4. The User loses the folder when choosing to save scanned files under the Scan to Folderoption of the Scan to Tab. The User also may lose the email settings under the Scan to Emailoption of the Scan to Tab. The User restarts the toolbox and it works for some time and the problem repeats again. Perform the following in the order listed to resolve this issue:
   1. Run the Fix Scan Utility and see if it resolves the problem. Click here for the Fix Scan Utility at http://www.hp.com If not, proceed to the next step.
   2. Check the firmware version and make sure that it is up to date. print a configuration page to see what the current firmware version is. Compare it to the latest version offered on HP.com Click here for HP.com at http://www.hp.com . If it is not the latest version then upgrade it to the latest version available on the web.
   3. Download the Software Update Version 3.0 from HP.com and install it. Click here to download the software update from http://www.hp.com
5. For Toolbox Reset Persistent Data issues, CLICK HERE to view the document titled HP Color LaserJet 2800 All-in-One series - Toolbox Reset Persistent Data
6. If the issue persists, uninstall and reinstall the printer software. CLICK HERE to view the document titled HP LaserJet 2820 and 2840 AiO Series Products - Uninstalling or Removing the Printing Software and Shared Components

I have the same machine and I can not fax or scan. Do I need special software?

Check this link to get full information

h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=378048&prodNameId=378050&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=lj-18281-3

exists special function in driver of the printer which quantifies pages of the document on one signet sheet. Sounds like "Multiple printing" you can manipulate or disactivate this function.

Buy something other than HP which doesn't seem to support anything longer than a year. You bought a cheapo machine, disposable after it breaks which it will about the time warranty runs out.

Check the scanning glass bar. If you scanned something that had whiteout on it, a lot of times some of the whiteout will get on the glass and will cause streaks in the prints. Clean it with alcohol.