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Posted on Jan 18, 2008
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I have a cannon mp830 wont print

The message says more than one ink tank of the following colors is installed. We took it and it still did not work. we are not sure what to do.

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Solution: Insert one of each color ink tank MP830

New Page 1 More Than One of the Same Ink Tank is Installed When installing or replacing an ink tank, only one of the following ink tanks should be installed. If the ink tank is not installed correctly, an error message will display. I have a cannon mp830 wont print - mp500_inktankorder.gif

  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp800_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Press on the tab to release the ink tank, then remove it from its slot. If you are replacing multiple inkI have a cannon mp830 wont print - 05sj00142_01_en.gifo replace one by one.

    05sj00142_01_en.gif

  5. Insert the ink tanks into the print headI have a cannon mp830 wont print - 05sj00141_08_en.gifark "PUSH" on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

    Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.

    <8> The ink tanks are not installed properly.

    Note: Ink Tank LampYou can check the status of each ink tank according to the way its lamp flashes.
    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not readyI have a cannon mp830 wont print - mp500_innercover_closed.gif
  6. Close the inner cover and the scanning unit (printer cover). Note:

    mp500_innercover_closed.gif
    • When closing the scanning unit (printer cover), be careful not to jam your finger.
    • When starting printing next time, the print head cleaning launches automatically.

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Related Questions:

0helpful
2answers

My large black ink cartridge with not print correctly on my Canon Pixma MP830. All the other colors work fine. I've done numerous cleaning and deep cleaning. Then replaced the cartridge and it still prints...
Are your black ink cartridges genuine Canon ones?
Are the contacts clean when you remove the cartridge?
If not blow off with compressed air and a clean brush, if necessary.

Canon.com's site covers the verification that the cartridges are installed correctly below:


Issue: Black ink does not print
Solution: Confirm that the recommended ink tanks are installed properly MP800R / MP830


Replacing an ink tank When replacing the ink tanks, confirm that the new ink tanks are installed properly. If the ink tanks are not locked into place, paper may not be fed properly, or ink may not be supplied to the print head. Recommended Ink Tanks:
mp500_supported_inks.jpg
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp500_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note:
    When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.


  3. Open the inner cover.

  4. Press on the tab to release the ink tank, then remove it from its slot. If you are replacing multiple ink tanks, make sure to replace one by one.

    05sj00142_01_en.gif

  5. Check the ink tank. If the orange tape is as shown in Figure <1>, it is properly removed. If the tape is not removed (as in figure <2>, pleease remove the extra tape).

    03rq01807_01en.jpg

  6. Insert the ink tanks into the print head.

    Note:
    Press the mark "PUSH" on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  7. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.

    Note:
    Ink Tank Lamp
    You can check the status of each ink tank according to the way its lamp flashes.

    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.

  8. Close the inner cover and the scanning unit (printer cover).

    Note:

    1. When closing the scanning unit (printer cover), be careful not to jam your finger.

    2. When starting printing next time, the print head cleaning launches automatically.
---
Read full answer
Jul 27, 2010 • Canon PIXMA MP830 All-In-One InkJet...
0helpful
1answer

U150 canon pixma MP830 "the following inktank can not be recognized" magenta. Please help, Thanks, Ted I had this problem with the original yellow tank that came with my MP830 printer. Removing and...
clean the lower end the tan and install it back
Read full answer
Jun 22, 2008 • Canon PIXMA MP830 All-In-One InkJet...
0helpful
1answer

Error code U071 , more than one ink tank of te following color is installed, is the message on the screen. This is not the case as each cartridge is different and correctly installed?
Hi there,

Error U071 : More than one ink tank of the following color is installed. U071.
Action : Confirm that the ink tanks are installed in the appropriate positions.
The machine will not print if the wrong type of ink tank is used, or if it is installed in the incorrect position.
Be sure to install the ink tanks in the correct order. The proper arrangement from the left is Black (CLI-8BK), Black (PGI-5BK), Yellow (CLI-8Y), Magenta (CLI-8M), Cyan (CLI-8C).

Hope this hepls.
Read full answer
Nov 28, 2009 • Canon PIXMA MP830 All-In-One InkJet...
0helpful
2answers

"More Than One Ink Tank Of The Following Color Is Installed"
Try using clean cotton cloth, like from an old t-shirt, and clean the contacts on both the ink cartridge and the seat inside the slot where the ink cart goes. If you clean them both, for each cart color, you might fix this problem.

Be sure that the power is off when you do this first!
Read full answer
Jun 21, 2009 • Canon Pixma MP800 All-In-One InkJet...
0helpful
1answer

Cannon MP830 Printer cartridge jam
So you cant get the ink tanks in place properly?

Have you tried this method to ensure they're properly seated? Is the printer on or off when you try to seat the tanks?

Refer to the following steps to verify the ink tanks are seated correctly:
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp800_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

  3. Open the inner cover.

    CAUTION:
    a. Do not try to manually move or stop the Print Head Holder.
    b. Do not touch any metal parts.

  4. Press down on the ink tank until a click is heard, thereby making sure the ink tank is seated properly.

    05sj00141_08_en.gif

    Note:
    Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.


  5. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    Note:
    Ink Tank Lamp
    You can check the status of each ink tank according to the way its lamp flashes.
    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.
  7. Close the inner cover and the scanning unit (printer cover).

    Note:
    1. When closing the scanning unit (printer cover), be careful not to jam your finger.
    2. When starting printing next time, the print head cleaning launches automatically.
Read full answer
Apr 04, 2009 • Office Equipment & Supplies
0helpful
3answers

UO71 More than one ink tank of the follwoing color is installed/U140 The following ink tank cannot be recognized
i had the same problem and when i checked inside to see why it was not working with the cyan i saw that a sensor was the problem... it had fallen out. check it out and let me know if it is the same with yours.
Read full answer
May 15, 2008 • Canon Pixma MP500 All-In-One InkJet...
0helpful
3answers

Canon IP5200 printer - "duplicate ink tanks"
Hi i have Ip 5200 but the pawer lamp and yelow lamp are blink
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Mar 26, 2008 • Canon PIXMA IP5200 InkJet Photo Printer
1helpful
1answer

USB001
Aligning the cartridge has nothing to do with the problem of the u150 error that two of the same ink tank cartridges are installed. It's a defective chip in the ink cartridge, as soon as I placed a new cartridge in it worked like a charm. HOLD ON TO YOUR INK CARTRIDGE RECEIPTS, because if this happens to you and the cartridge is obviously new....the store of purchase should provide you with a replacement (+ if you don't want to make a 2nd trip, some stores have the mp830 on display and you can have them toss the cartridge in and check to make sure the chip is working properly). IF THE STORE WON'T REPLACE THE DEFECTIVE CARTRIDGE, contact CANON (USA 1-800-828-4040)and explain the problem & hopefully the will stand behind their product and replace the defective cartridge.
Read full answer
Sep 11, 2007 • Canon PIXMA MP830 All-In-One InkJet...
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Ink cartridge
The message seems to be saying that you have two black cartridges installed and therefore one of the colors is missing. Is that possible?
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Sep 10, 2007 • Canon PIXMA iP4200 InkJet Photo Printer
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Refilling Ink in Canon Pixma MP830
Hello, I found this in a repair manual for the MP830. summery is to press and hold the stop/reset button for 5 or more seconds. I copied the info from the manual too. The remaining ink amount unknown. [1683] (Applicable ink tank icon) The remaining level of the following ink cannot be correctly detected. An ink tank which has once been empty is installed. Replace the applicable ink tank with a new one. Printing with a once-empty or refilled ink tank can damage the print head. If printing is continued without replacing the refilled ink tank, press the Stop/Reset button for 5 sec. or longer to record the use of a refilled ink tank. Note: After the above operation, the function to detect the remaining ink amount is disabled.
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