Go to: Control Panel > Sound and then a box will pop up. Click on Playback tab and make sure your correct speaker output is selected as the default. Then click Apply button. Then OK. Also, to check your mute/volume button click the speaker icon on your task bar (its next to the little clock in the bottom right of your screen. You might have to click a little arrow that looks like this < to see it. Then just turn up the volme. Also, make sure the speaker cables are plugged in and the power cord as well if they are external speakers.
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