Canon Pixma MP500 All-In-One InkJet Printer Logo
Posted on Dec 07, 2009
Answered by a Fixya Expert

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How do you get the Canon Pixma mp500 to scan?

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Anonymous

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  • Expert 73 Answers
  • Posted on Dec 07, 2009
Anonymous
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Joined: Nov 24, 2009
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Hi there,

Scanning images,
About Scanning images
You can scan images from the machine to a computer without printing them and save them in popular formats. Scanned data saved on your computer can be processed using image processing software. Furthermore, you can use the OCR (Optical Character Recognition) software to convert scanned paper documents to text data.

* Before scanning
Before scanning images, confirm the following :
- Are the necessary software (MP Drivers and MP Navigator) installed ?
If the software is not installed, install it.
- Does the document to be scanned meet the requirements for an original to be set on the Platen Glass ?
- Is the machine connected to a computer correclty.
Confirm that the connection between the machine and the computer is physically secure.

Scanning Methods.

A) Scanning Using the MP Navigator
MP Navigator enables you to scan in documents loaded on the Platen Glass and view images saved on your computer or on a memory card. Scanned documents can be previewed and easily printed and edited according to your needs.
You can use the supplied application softwares to edit or print the document you have scanned.

Windows : Double-click the [MP Navigator 2.0] icon on your desktop to launch MP Navigator.
Mac : Select [Applications] from the [Go] menu, then double-click the [MP Navigator 2.0] icon to launch MP Navigator.

You can launch the following application software from the MP Navigator.
* Easy-PhotoPrint (Photo Printing)
* ArcSoft PhotoStudio (Photo image editing)
* ScanSoft OmniPage SE ( Converting scanned document to text)
- This application software may not be supplied with teis machine in some country.

Note : If you did a [Custom Install] and only installed the MP Driver and MP Navigator, these application software were not installed and thus cannot be launched. To launch any of the above application softwares from MP Navigator, do a [Custom Install] once again to install them.
For detailed operations of the MP Navigator, refer to the Scan Guide.


B) Scanning Using the Operation Panel of the Machine
You can scan documents to your computer by using the Operation Panel.
Important : Do not insert or remove USB cables when scanning images with the machine connected to a computer, or when the computer is at sleep or standby mode.
*If you are using Windows XP
The program selection screen is displyed the first time you press [Color] or [Black] on the machine.. Specify the [MP Navigator 2.0] as the application software to use, check [Always use this program for this action], then click [OK]. From the next time, MP Navigator is automatically started.

*When using Mac OS X
For the machine to start scanning when [Color] or [Black] is pressed, you need to set MP Navigator as the starting application software in Image Capture under [Applications] of Mac OS X.

1) Press [ON/OFF] to turn on the machine.
2) Load the documents on the Platen Glass.
3) Select the scan option.
a) Press [Scan].
The scan operation selection screen is displayed.
b) Use Up or Down arrows to select the scan operation, then press [OK].
Scan standby screen is displayed.
Save to PC : The document is scanned and saved.
Save as PDF file : The document is scanned and stored as a PDF file.
Attach to E-Mail : The document is scanned, and the image is attached to an e-mai using the e-mail application software.
OPen with application : The document is scanned and displayed on the registered application software.

4) Press [Color] or [Black].
The document is scanned. The settings configured from MP Navigator apply when scanning.
Important : If with some types of original the position and size of the image is not scanned in correctly, please refer to the "Selecting the Behaviour of the Operation Panel with Mp Navigator " in the Scan Guide (on-screen manual). and change the MP Navigator [Document Type] and [Document Size]] to match those of the original being scanned.
Note : The operation to be performed after scanning the document depends on the scan operation setting you have selected in step 3. For details on how to modify the operation settings, refer tp the Scan Guide on-screen menual.

C) Scanning from an Application Software
You can scan an image from TWAIN-or- WIA (Windows XP only) complaint application software and handle the scanned image in the application software. For detailed operations, refer to the Scan Guide (on-screen manual).

Hope this helps.
Please rate my response.
Thanks
Have a good day.

5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Mar 29, 2009

SOURCE: canon mp500 onlt scans part of the page

I was very frustrated by this problem too, but just found a fix at last!!

Instead of focussing on the settings on the scanner itself. Use the MP navigator software to change scan settings and get around this problem. there you can set document size, colour or black and white and even DPI (quality) .

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Anonymous

  • 1 Answer
  • Posted on Feb 10, 2009

SOURCE: Canon MP500 keeps cropping scanned docs

i was having the exact same problem -- very annoying! just go to the following link and follow the instructions. VERY quick and easy!!!..... http://support-au.canon.com.au/contents/AU/EN/8000507501.html

Anonymous

  • 1 Answer
  • Posted on May 22, 2009

SOURCE: scanner won't work

If you are using a wireless connection, your scanner will not work.  I was told the printer does not have the capability to scan wirelessly....prints wirelessly, wont scan

nyilasrobert

Robert Nyilas

  • 627 Answers
  • Posted on Jul 07, 2009

SOURCE: clean printer heads on Canon Pixma MP500

start - settings - printers and faxes
right click on canon printer - properties
click on maintenance tab
click on cleaning or deep cleaning

pineworks

Clive

  • 4362 Answers
  • Posted on Mar 02, 2010

SOURCE: Error 6A00 on a Canon Pixma MP500


Hi there
All the best
Error A600
Your A600 is a paper path error, usually related to the purge unit. Try checking the purge unit for paper stuck in it.

The 6A00 is a Canon generic code for paper path jam.
Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.
Almost 90% of the time is related to the purge unit being jammed with something and not being able to move.

Look for paper, paper clips, push pins, screws flower bud pods or the like.

The offending item needs to be removed or the purge unit needs replacement.

The purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has an electrical pump to milk the print heads and test for ink flow.


The purge unit is a white plastic assembly (on the right side of the printer where the print head homes) that is spring loaded on rides on a rail.
You can try moving it back and forth about 5 times or so and clean the rail with a cleanex and putting a little bit of some light oil on it and then close everything up and try it.

If you found this useful all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

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Canon pixma mp500 will not scan a document. My ink is low but that should not matter, I just want to scan a document to PDF.

Same Problem - Had nothing but issues with Cannon - Very hungry on ink as well :( Still not as bad as HP
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I want to scan a doucument on the PIXMA MP500.

You must have got a CD with the printer. Just install it and load the paper in the scanner and press the scan button on the front panel. It automatically starts to scan and shows you the document. Later it will ask you whether to save it as a JPG file (as image) or a PDF file (document).
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My Canon PIXMA MP500 won't scan.

See to it that no other stickers or lock that won't allow to run of read the scanner in your printer.

Usually this kind of settings are very difficult if also you don't read the manual or procedures on how to use it.

If you encounter like this that your printer won't scan. Not for thinking but you send it to Canon Center or Computer Shop near in your place.

Good luck.
Please rate us!
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Won't scan

The scanning feature is much more sensitive to connection signal strength than the printing function. Make sure the USB connection is firmly in place on both the computer and the MP500. If this doesn't fix the problem I would try a different 6 foot length USB cable.
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Scanner won't work

If you are using a wireless connection, your scanner will not work.  I was told the printer does not have the capability to scan wirelessly....prints wirelessly, wont scan
1helpful
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Canon mp500 onlt scans part of the page

I was very frustrated by this problem too, but just found a fix at last!!

Instead of focussing on the settings on the scanner itself. Use the MP navigator software to change scan settings and get around this problem. there you can set document size, colour or black and white and even DPI (quality) .
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Scanner stopped working with new computer

Windows Vista. You now have to have the drivers for the VISTA OS . Here is your models support page to download the drivers form CANON..

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=11995
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Canon MP500 keeps cropping scanned docs

i was having the exact same problem -- very annoying! just go to the following link and follow the instructions. VERY quick and easy!!!..... http://support-au.canon.com.au/contents/AU/EN/8000507501.html
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