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Posted on Dec 06, 2009
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How can I change the resolution from 1280 x 800? This is the highest possible according to the display setttings. I have removed the generic pNp monitor. I am running Vista Business. The display adapter is the mobile Intel(R) 4 series Express Chipset Family. The driver date is 12/06/2008. Driver version 7.15.10.1502. I am getting no reply from Acer support. All assistance welcome. Many thanks. Dave Winter

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Donald B Stoll

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  • Posted on Dec 06, 2009
Donald B Stoll
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Graphics Unable to use the native resolution, such as 1920x1080, 1680x1050 and 1440x900 How can I change the resolution from 1280 x 800. - circuit388.gif Symptom(s):
On some displays, users may be unable to use the native resolution when using Intel® chipset graphics. Resolutions such as 1920x1080, 1680x1050, and 1440x900 are not available in graphics properties.

Cause:
The display's EDID is not read properly when connected to some digital flat panel displays. Display devices describe its capabilities by sending EDID (Extended Display Information Data) to the computer.

Solution:
Intel has released a graphics driver to specifically address this issue; however, there may be side effects to this solution such as longer than normal resume times from standby. This solution will only work with external displays such as DFP displays connected to the computer's VGA port. This driver is not designed to address issues with a notebook's built-in display (Local Flat Panel) or with TV’s connected to the system. This driver is provided as is. Intel has not tested, and does not guarantee, the operation of the driver for this purpose.
For the desktop and Mobile Intel® 945 Express Chipset Families:
If you have a computer that has the Intel® 945G or 945GV Express Chipset or the Mobile Intel® 940GML, 943MGL, 945GM, or 945GMS Express Chipset, click here for drivers that resolve this issue.
For the Intel® 3 Series Express Chipset Families and the Mobile Intel® 965 Express Chipset Family:
If you have a computer that has the Intel® G31, G33, G35, Q33, Q35 Express Chipset or the Mobile Intel® 965 Express Chipset, click here for drivers that resolve this issue.
For the Intel® 4 Series Express Chipset Families:
If you have a computer that has the Intel® G41, G43, or G45 Express Chipset or the Mobile Intel® GL40, GM45, or GS45 Express Chipset, click here for drivers that resolve this issue.
For the desktop Intel® 946 and 965 Express Chipset Families:
If you have a computer that has the Intel® 946GZ, G965, Q963, or Q965 Express Chipset, click here for drivers that resolve this issue.

Related Topics:
How to identify your Intel® graphics controller
How to install the graphics driver
I cannot select a larger display mode (resolution, refresh rate, or color settings). How do I resolve this issue?
Error: "The driver being installed is not validated for this computer..."

Operating System:
Windows XP Professional x64 Edition*, Windows Vista 64*, Windows Vista*, Windows Vista 32*, Windows 7*, Windows 7, 32-bit*, Windows 7, 64-bit*, Windows 7 Enterprise, 32-bit version*, Windows 7 Enterprise, 64-bit version*, Windows 7 Home Basic, 32-bit version*, Windows 7 Home Basic, 64-bit version*, Windows 7 Home Premium, 32-bit version*, Windows 7 Home Premium, 64-bit version*, Windows 7 Professional, 32-bit version*, Windows 7 Professional, 64-bit version*, Windows 7 Ultimate, 32-bit version*, Windows 7 Ultimate, 64-bit version*, Windows XP Professional*, Windows XP Home Edition*, Windows XP Tablet PC Edition*, Windows XP Media Center Edition*
This applies to: Intel® 3 Series Chipsets
Intel® 4 Series Chipset
Intel® 82945G Express Chipset
Intel® 82946GZ Graphics Controller
Intel® 82G965 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q963 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q965 Graphics and Memory Controller Hub (GMCH)
Intel® 945 Express Chipset Family
Intel® 946 Express Chipset Family
Intel® 965 Express Chipset Family
Intel® G31 Express Chipset
Intel® G33 Express Chipset
Intel® G35 Express Chipset
Intel® G41 Express Chipset
Intel® G43 Express Chipset
Intel® G45 Express Chipset
Intel® Q33 Express Chipset
Intel® Q35 Express Chipset
Intel® Q43 Express Chipset
Intel® Q45 Express Chipset
Mobile Intel® 4 Series Express Chipset Family
Mobile Intel® 945 Express Chipset Family
Mobile Intel® 945GM Express Chipset Family
Mobile Intel® 965 Express Chipset Family

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There are two possibilities.

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Instructions are for Win7
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Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/daniel_9df0c6dab34f0108

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  • In Windows Vista , click Start , click Control Panel , find the Appearance and Personalization area , and click Adjust Screen Resolution . Move the slider bar until the highest resolution for the monitor is set, and click OK .
  • In Windows XP , click Start , click Settings , and then click Control Panel . Double-click the Display icon, and select the Settings tab. Move the slider bar until the highest resolution is set, and click OK .
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Also see To troubleshoot this problem, make sure the AC adapter is connected. For specific steps, see HP Notebook PCs - Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot .
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