Printer will print web pages etc.. but typed words such as email or microsoft word documents it wont print. printer worked fine with my old dell comp. w/ windows xp. But i recently got a HP pavillion slimline w/ windows vista, since then nothing but problems.

Hey, have you tried printing from a word document?

Sometimes the format of the internet page or document will not print effectively.
Also, have you used a cartridge which is recognised by the computer? Ensure you print a test page before doing any printing if you haven't already.

If you have put black and white in and are trying to print colour, it will come out as blank if there is no colour cartridge.
Anymore information you have is welcome and I can have a further look into it.

Thanks

Microsoft support describes several things to try. After checking to see if any new blank document you create could print or not, the next possibility is to rename the normal.dotm file that may be necessary to resolve this problem.

Procedure to check:

"Microsoft Windows 7

1. Quit Word.
2. Click the Start button.
3. In the Search Programs and Files box, type Normal.dot or Normal.dotm depending on your version of Word.
4. For each occurrence of the Normal.dot or Normal.dotm template that you find, rename it Normal.old. To do this, follow these steps:
   1. Click Normal.
   2. On the File menu, click Rename.
   3. Type Normal.old, and then press ENTER.

You can now print new documents that are created from the new global (blank document) template (Normal.dot). However, existing documents that were created by means of your old Normal.dot file may not print. If this is the case, go to the "Print the problem document" section to resolve problems with these documents.

If you cannot print this new document, there may be a problem that prevents Word from printing. If this is the case, go to the "Print the problem document" section.

Determine if the problem documents were created from the same custom template You may still not be able to print particular Word documents. Examine the problem documents to determine if they were created from the same custom template. To determine which template created the problem document, follow these steps:

Word 2010

1. Open a document that you cannot print.
2. On the Developer tab, click Document Template in the Templates section.
3. On the Templates tab, look in the Document template box."

The Word 2003 Window When Word is first started, a new blank page titled Document1 is opened automatically. This is a fresh page where you can begin typing a new document.

• At the top of the window is a row of menus, including File, Edit and View.
• Below that row of menus is a row of buttons for various tools (collectively called the "toolbars") to use in creating and editing your document.

Layouts in Word 2003
Normal - Normal is the default Word 2003 view. It shows just the text that you are working on, without margins or header and footer information. It doesn't differentiate between different pages of text.
Web Layout - The Web Layout displays the document as if it were a web page
Print Layout - The Print Layout shows the entire page you are working on, including margins, header and footer information. It shows the layout of the text on the page the way it would be displayed if printed.

Hello,

In printing web pages and email please try to check also the print setting before you print the page cause word document files and web pages are not the same in there printing setting. Web pages and emails has different setting so my recommendation is that when you print email and webpages next time then please check the printer settings then modify it the same settings as you wish or as your word document's output.
Thanks

you will have to copy the web pages and paste it on the microsoft word folder and then give the printout it will print.that is the system.

In microsoft Word, when you select a scale, you select a scale to view the page at, you dont change the size of the font on the page. to change font size go to format(in the top toolbar) > font. or use the drop down box in the toolbar that's located next to the paragraph tool(bold, italice, center, etc.).
~gnomer

Check that your printer is set as default printer in Windows control panel.

If there are duplicates of the printer, remove them, and leave only the printer that is printing the test page.

try using a different word program such as open office* or even notepad, if it prints correctly then try reinstalling microsoft word as there maybe some accidental alterations in the printing setup on word.
alternatively try reinstalling your printer.
*open office is a free to use program*

hope this helps

kev

Hi Terry,

It's hard to imagine software being the problem, however, I never say never.

Have you tried the BOLD [B] tab in word?

Right click on the printer in control panel, select properties, advanced, and see if there's a contrast adjustment or print quality, select BEST

USUALLY this only works with laser printers, but it might be there.

Open the HP Tool Kit and select ALIGN CARTRIGES, and CLEAN PEN, if it's there.

Click start, run, type in wordpad, press enter, type something and print.

Please let me know. I'm stumped!

Try uodating your printer drivers ,Try to change default printer