Polycom ViewStation H.323 Red Blinking Light

How many lines (circuits) do you have going to your system? Is it possible they are out of order? Give me your ISDN numbers and I'll try to connect to you. Where are you located? My e-mail address is [email protected]

On the Polycom support website download the documentation for the Viewstation SP. It is very similar.

If it is only one RJ45 connector on the Viewstation you need the iMux to bridge the conferencing unit to the BRI lines.

I found 3 of them on ebay ranging $25-$60. Just type in "Polycom viewstation remote control". Good luck!

First you should check if the power supply is working. You can buy a different one on ebay or if you have a second one you can see if that is the cause. If your power supply says "Spectre" instead of Polycom then it is a good chance that the power supply is at fault. Those weren't so reliable.

RMA it with your support provider

Try disconnecting the ISDN module and then cycling the power. If that doesn't work speak to your support provider about repair costs. Ultimately you may need to replace it because of its age (it might be End of Life and not available for repair)

Please send me user guide /installation guide for polycom pn4-14xx to [email protected]

it is your firewall.

I just called Polycom and the guy said it starts with 0003 or 0004. Sure enough I had one of those numbers, it was the same as the serial number on the box the phone came in. This number is found on a sticker on the back side of the phone. Easy to find, but not labeled as a "mac address"