Maytag Neptune m/n MAH3000AWW burnt R11 resistor

It sounds like the "repaired" main control board is still the issue with it being intermittent.

You will need to change the machine control board and door lock wax motor.
MAH3000AWW PART # 'S 22002988 AND 12002535
MAH4000AWW PART# 'S 22002989 AND 12002535
If yo look at your control board in the control panel you will find R11 burned.

Hi,

I`m not sure which component you refer to by "Q6", but typically on the Maytag Neptune washer it is the resistors associated with the door lock assembly which burn out on the "machine control board" (not to be confused with the "motor control board" located under the basket/tub inside the cabinet). It should look like the image below.

You can usually examine the control via a visual inspection to confirm or dismiss any damage. Look for any sign of burnt resistor's, specifically one identified as R11 and one as R75 they are both part of the lock circuit and if damaged will prevent the washer from draining and spinning properly because the door lock won't engage. The control will need to be replaced if damaged as will the latch wax motor. (Unless you can identify the value of the resistor`s and take a gamble on a repair)

Check with a local or on-line part depot with your model number for specific part number's. Hope that help's, let me know. Thank's for visiting "fixya" and if this was helpful please leave a rating for the info I provided. Thank's again and good luck. macmarkus :)

most common issue with these is the door lock assy. You need to remove the control panel and check the R11 resistor on the board most likely it will be burnt. This was a common issue a few years back. If the R11 resistor is burnt you need to replace the door lock AND control board or your problem will occur again.

Hope this helps _MJ_

Unfortunately, you cant replace the resistor, you need to replace the board. The cause of the R11 resistor blowing, is the wax motor for the door lock assembly. When the wax motor shorts out, the surge blows the R11 resistor on the board, requiring you to replace the wax motor and an expensive board. Major enginering error by maytag. The board costs around $240 and the wax motor is around $15

There are a couple of common causes for a problem like this. First is a bad door lock assembly that also damages the machine control board (in the control panel). If this is the case the R11 resistor on the machine control board will be burnt.

Maytag has identified seven resistors that relate to specific components that need to be checked or replaced if the resistor is damaged. Listed here are the resistor identification, the circuit involved, and the recommendation:

R9 / pressure switch / check for loose connections or high resistance on switch contacts; replace pressure switch if necessary.

R11 / door lock wax motor / replace door lock mechanism and machine control board.

R51 / hot water valve solenoid / replace water valve and machine control board.

R52 / timer motor / check for loose relay terminal connections and replace machine control board.

R53 / cold water valve solenoid / replace water valve and machine control board.

R143 / (-) 24 Volt DC / contact was made between neutral and the 24 Volt DC circuit.

R162 / electrical buffer circuit / wire harness and machine control board.


Another common issue is a slow water fill fault. If the washer does not fill within a certain time the control will stop on a fault. Usually when this happens the START button can be pushed to continue the cycle.

Washing machines that won't fill or fill slowly often have a restriction in the incoming water supply -- usually in the screens of the inlet hose washers or the water inlet valve itself. Remove the hoses to inspect this condition. If the water inlet valve screens are plugged, replace the water inlet valve.


Go here for: Maytag Neptune Washer Parts

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yes if replacing the machine control board because of burnt resistor you do also replace the wax motor and spin switch.the spin switch and wax motor are next to each other in a bracket above where the door closes top of door jam.where the door lock mechanism are

if r 11 is bad you should really check the bearing on the tub you will probably find it to be bad or going bad causing the moter to pull more amps causing r 11 to burn out.

Sounds like the control board is bad. take the back panel off the control panel and look at the R11 resistor and see if it burnt. If it is replace the control board and the door wax motor (in the locking mechanism)

re original issue, see if R11 is burned. if so, need to change R11 resistor and associated triac, and probably wax motor so it won't do it again. temporary fix just cut out R11, door won't lock. if your model won't spin that way, depress actuator for microswitch from door wax motor. instructions on web.