I cannot get the beater to lock in place. The

Hi VBPROSANDY, When you say beater, I assume you mean your flat beater. Are you having the same problem with your Wire Whip beater and dough hook? If you are not, then the first thing I’d do is look inside the flat beater’s attachment well, to see that there is nothing; i.e. hardened food, dough or batter, in the bottom of it that would prevent the agitator shaft and groove pin from seating properly. The flat beater has two drain holes at the bottom for drainage, but if these get plugged it may prevent accumulated ‘gunk’ at the bottom from escaping, and over time the buildup may prevent the beater from seating properly.
If you find the beater attachment well is clean, then from the KA Instruction manual, to attach the flat beater...
1. Slide speed control to OFF and unplug.
2. Slip flat beater on beater shaft.
3. Turn beater to left, hooking beater over the pin on shaft.
Finally, check the groove pin on the agitator shaft to make sure it hasn’t become bent so that it doesn’t fit the beater properly. Pins shouldn’t bend, but sometimes they do.
The beater attachment process should not require any effort as the agitator shaft should easily fit into the beater’s attachment well and easily turn to the left. Your planetary should not move during this process and if it does move it will take some effort on your part to turn it. The fact that you’re turning the planetary means you’ve turned the beater as far to the left as it should go to ‘lock’ it. When you get this far, let go and the beater should fall into place on the groove pin.
Good luck. I hope this helps. Howard, Burke, VA
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