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Phone dies 10-15 minutes after being fully charged. it diesnt shut down it just dies, it goes black even though you still see the etching of what was on the screen. i turn it back on and it gets to the android part then just turns off and wont work again until its back on the charger. when i plug it into the charger it says the battery is like at 80%. Whats Going on?
Re: Phone dies 10-15 minutes after being fully charged....
Sounds like you have a defective battery. One can be purchased fairly cheap on ebay, or you might find one at your local phone store, but they will be much more expensive.
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I had the very same problem with a HP Pavillion DV4 laptop and the problem was inside the battery - one of its cells became defective and the charge did not last more than a few seconds - it also showed a 100% charged icon but the battery was depleted in seconds.
Before buying a brand new battery you could check with a friend that has a similar laptop if he/she can lend you his/her battery for a few minutes and check whether the laptop keeps on or not with that other battery. In the case it remains on, it is the battery for sure, and you will need to buy a replacement one. Check the link below, for one option.
I just got mine a few weeks ago and it does the same exact thing (I didn't drop it, there is no water damage, I didn't understand the cause of it). I took it back to the Verizon store and I was told that the random shutting off like that is caused by having the phone outside being exposed to heat. He reset my phone back to factory settings and that did the trick for awhile (its hard for me to go to the pool and not have my phone exposed to the heat). There is no charge for them to reset the phone. Mine has started the random shutting off again back up
It may be that the phone is detecting the wrong level of battery power, it can be a software bug - so check for firmware updates on Samsung's website. If you get no where with that, it's likely to be a hardware fault in which case, look up the warranty and see if you can get it repaired.
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