NO sound coming out of DCP-501 tried few things like resetting audio control but no luck. Had this unit about three years, and now having issue with sound. Any help would be much appreciated. Ajay
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Check the power source and if you can get behind the switch, check for continuity. Make sure that the device is properly connected to a power source and that the outlet is functioning. You can test the outlet by plugging in another device.
Check the power cable and make sure that the power cable is properly connected to the unit and the power source. Also, check for any damage or fraying on the cable.
Check the power switch to ensure that the power switch is turned on. It is possible that it might have been turned off accidentally.
Try resetting the device by disconnecting it from the power source, waiting for a few minutes, and then plugging it back in.
If all those fail, you will need to take to an audio engineer.
Either a dirty laser, faulty tracking mechanism, or a weak laser(aging) will cause unit to mistrack. When this happens the mechanisms are replaceable and not repairable.
You don't say what else works. Have you tried it with FM to eliminate external source causes? Does your TV get audio passed through to it? That would establish that there is program material to be amplified. Headphones work?
The following is from the User Guide -
Check to make sure that each speaker has been properly connected to the
speaker output jacks on the rear panel of the DCP501.
�� Check that the speakers are working by utilizing the Test Tone function as described in the “Operation” section.
�� Verify that the DCP501 has not been placed in MUTE mode.
�� Check that the volume control on the DCP501 has been adjusted to an
appropriate listening volume.
�� Verify that the DCP501 is set to the correct source (CATV, VCR, DVD, Tape,
etc).
�� If the front panel displays O V E R L O A D , one of two things has happened:
1 If the DCP501 detects the speakers have a short circuit, it shuts down
the amplifiers. Switch the DCP501 off, remove the short circuit, and turn
the DCP501 back on. The DCP501 should now work as normal. If
O V E R L O A D is still displayed, a short circuit condition remains.
2 If the maximum amplifier output power is exceeded, the DCP501 shuts
down the amplifiers. Turn down the volume a little and switch the
DCP501 off and then switch the DCP501 back on and the DCP501
should now work as normal. If O V E R L O A D is still displayed, turn the
volume down some more.
The Speaker Setup menu has a Speaker Reset (to default settings) option.
If you got a credit card looking thing, put it in. Reset the unit. If that doesn't work, call AT&T. Since you are a paid subscriber, they will be glad to walk you through the setup.
We don't provide passcodes on this site.
It takes registration of the unit to receive them and it would be unethical and illegal to post a way to hack them here...
The clear protective film on the DCP501 display must be removed and transferred to the inside back cover of your
DCP501 Home Theater System User Guide. The Unit Address and Serial Number found on the protective film is
required for activation of your DCP501 cable TV receiver by your cable TV service provider.
Try Motorola’s Customer Support Center at 1-866-668-2271 or 1-866-MOT-BCS1. You didn't disconnect the short cable between the RF IN and TO RF IN ports, right?
greeting from belize first of all plug in the set into a wall socket and pull it out back quickly it might want to reset,if that does not work take to a tech for repair your chip might be be damage.good luck.
Likely there is a little battery inside that has lost its juice, or possibly a capacitor that just lost its charge from lack of being powered for a year. No power=no memory=lost settings. You might open it up and look around for a small hearing aid type battery. If you find it, replace it and you will probably be good to go. if it is a capacitor that has leaked its charge, download the schematic from somewhere online, print it out and bring the schematic and unit to your local service guy where he will charge you at least $75 for labor for a $1 part install. Or t
Same with mine but mine have problem since start. It made little sound. Now, no sound at all.
i have the same problem. sound just went away and there was an "overload" message on the front display. I will appreciate a solution from anyone
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