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Posted on Jan 16, 2008

Actiontec GT701-WG doesn't recognize a DVR on the LAN

I logged on to the Actiontec modem/router with 192.168.1.1 so I am assuming the Gateway is the same. My DVR has a static IP of 192.168.1.200 and a streaming port of 8000. When I connect my laptop to the LAN, the Actiontec modem sees it. However, when I connect my DVR, it does not see it.

I created a port forwarding rule and now I want to assign that rule to the DVR. However, Actiontec (apparently) only allows me to assign the rule to the recognized devices shown in a pull down. Am I able to create a device with a static IP Address or how do I get Actiontec to recognize my DVR?

The DHCP range used to be from 192.168.1.64 thru 192.168.1.254, so I changed the end range to .100 but the DVR still didn't show up.

I have another Actiontec modem that allows me to create my own devices with an IP Address.

Since my laptop appears and disappears (Actiontec recognized devices) when I connect it to the LAN, I did not reboot the DVR or modem.

Please advise.

Thank-you

Andrew Kidd

  • 4 more comments 
  • Andrew48 Jan 16, 2008

    Backu,
    Thank-you for your willingness to help. The modem is actually a GT704-WG. My laptop is set DHCP; the DVR has a static IP. The PC and DVR are plugged directly into ports on the modem. There are also wireless PCs and they show up on the Network as seen by the modem. My goal, of course, is to be able to see (Telnet) the DVR from the Internet.

    Thank-you, Backu, for any assistance you may provide.

  • Andrew48 Jan 16, 2008

    Backu,
    The DMZ host screen on my GT704-WG has the same pull down selection menu. I rebooted the DVR and the modem. Perhaps, I need to update the firmware? Maybe I just need to get a new modem.

  • Andrew48 Jan 17, 2008

    The firmware rev is 3.20.3.3.5.0.9.15

    Thanks

  • Andrew48 Jan 18, 2008

    Backu,
    I want to thank-you for patience and kind support. I figured out how to port forward to my DVR using the GT704 Actiontec modem. GT704 will show all the DHCP devices but not static, even though the IP Address is of the same subnet. I configured the DVR to DHCP and it showed up as part of the Actiontec network, listed as "unknown".

    "unknown" (my DVR) showed up in the pull down menu along with the other DHCP devices.

    Then under Security/Applications/User I created a new rule for the port set in my DVR. (Port Forwarding is called a rule). Using the pull down menu of DHCP devices, I was then able to assign the rule to my DVR. Then everything worked.

    Since Actiontec assigns rules to a Host name and not to a specific IP Address, it doesn't matter if the device IP Addresses are reassigned during a reboot of the modem.

    Thanks again, Backu, for your consideration and taking the time to respond.

  • smogara Oct 12, 2008

    I seem to have the same problem.



    I have an Actiontec GT704-WG and I am trying to make my Tivo HD work with the unit. I have tried to create a port forwarding rule, but I DO NOT know the syntax.



    EXACTLY how does one go about setting up the rule? The ports that I need to open are: TCP --> 37,443,2190,4430,7287,7288,8000,8080-8089,8101,8102 & 8200. UDP --> 123 & 2190.



    All computers & Tivo's use DHCP to connect to the GT704-WG router. The Tivo DOES show up in the "Security --> Applications --> (pull down).



    For example, to open TCP port 37 I entered a user defined application rule with a rule name of "TivoTCP" and Port Start = 37, Port End = 37, and Port Map Start = 0 (which seems to change it to 37).



    Yet after adding all of the ports (TCP & UDP) and applying the rule to the Tivo connection, it will still not communicate with the Tivo servers. I must manually turn off the firewall in order for it to communicate.



    Any help would be great.



  • Anonymous May 11, 2010

    2 items that I need clarified,
    1) Is your Laptop using DHCP?
    2) How is your network wired together?

    Clairification on whether you have a GT701-WG (as you have posted) or GT704-WG (forum it's posted in) would be nice, but the 2 devices seem to have the same screens as my own DSL modem.


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  • Posted on Jan 16, 2008
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I think the screen you may be looking at is the Application layer forwarding screen, the drop down box being populated by DHCP clients, that's why it isn't seeing the DVR. The DMZ Hosting screen doesn't have a drop down box, it only requires an IP address to be entered.

Hope this helps!

-Backu

  • 1 more comment 
  • Anonymous Jan 16, 2008

    What is your current firmware rev?

  • Anonymous Jan 18, 2008

    Your very welcome Andrew, glad I could be of some help =)

    -Backu

  • Anonymous Nov 21, 2008

    Smorga,

    Sad to say it, but Actiontec Modems seem to have a huge lacking when it comes to configureability of the firewall rules and multiple port forwardings. All my dealings with Actiontec have left me to believe that the firewall portion shuts down communications when a single incoming IP address attempts access to several ports. Actiontec even has a system for VPN Pass-thru, but even it got clamped. My only real suggestion on this matter would be to purchase a standalone firewall "brick", shutdown the firewall on the modem, and DMZ host the "brick" and let it manage all the traffic.

    -Backu


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3 Related Answers

Anonymous

  • 13 Answers
  • Posted on Dec 04, 2007

SOURCE: actiontec gt701-wg Installation

You can use USB instead of Ethernet port but its not a common practise. Leave it empty then.

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A

Anonymous

  • Posted on Aug 30, 2008

SOURCE: actiontec GT701-WG won't operate wirelessly

You'll probably need to turn on the wireless inside the configuration. go to 192.168.0.1 in your browser and head to advanced. From there you'll see it :)

Anonymous

  • 27 Answers
  • Posted on Feb 23, 2009

SOURCE: Use a Qwest Actiontec GT701-WG router with a different ISP?

Yes, if the other isp is also providing dsl services, but you will have to configure the device the other isp will not help you with that.

but its really not that difficult.

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Related Questions:

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Do they have any upgrades for a actiontec gt701 wg modems

here's the page, check the firmware in your router and see if it's older than these
http://www.actiontec.com/support/product_details.php?pid=71
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Trying to change from actiontec gt701 to actiontec gt701-wg. after new modem is hooked up, internet light stays red. switched by to old modem and all is fine. anyone know why internet light stayed red?

The reason why your internet light is red for the actiontec gt701-wg is because it is not yet configure. You need to access the gui of this router. enter the username and password for your internet connection. You can contact your ISP provider so they can walk you through for the steps on how to configure your new router.

The old router has green light because it was already configured by your ISP provider.
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I have a dsl modem and an actiontec gt701-wg gateway

Yes this is a normal method to setup a wireless network.
To set-up and secure the wireless router from unauthorized access, follow these steps :-
1. Connect the wireless router to your computer with a LAN cable.
2. Start your browser and enter the router's configuration URL IP address.
3. Enter the router setup, login and password
4. Change the admin password
5. Go to the wireless settings and change the default SSID and turn off SSID broadcast.
6. Setup encryption key the strongest is WPA2 (if not then WPA).
7. For further security measures - turn on MAC address filtering and enter the MAC address of the wireless cards on the computer/s you want to connect to this wireless router.
8. Record the settings you have made and keep it in a safe place and Save the settings.
9. Configure the wireless cards on the computer/s with the SSID and encryption settings of the router.
10. Remove the LAN cable between the router and the computer then the computers should be able to connect to the router.
0helpful
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Use a Qwest Actiontec GT701-WG router with a different ISP?

Yes, if the other isp is also providing dsl services, but you will have to configure the device the other isp will not help you with that.

but its really not that difficult.
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Red internet light stays on

the following link provides some very streightforward advise;
http://www.qwest.com/internethelp/modems/gt701/pdf/13566_GT701_ServiceStatus_031906msl.pdf

check the following in order
1 check that all of the cables are securely plugged in, if you find any loose plug them back in, you may need to powercycle the router afterwards though if the router is subsquently plugged into another unit down the chain power off both units turn them back on turning on the actiontec last.

2 if your ISP requires logon details to be included in your router, double check by viewing your router settings renter them if you are unsure.

3 lastly, have you paid your ISP bill?
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Actiontec GT701-WG won't operate wirelessly

In looking on the internet the unit is a DSL gateway. Trying to use it on cable internet is not a real good way to set up your network because I believe the router is waiting for a DSL sync before the services turn on. I would spend the money and pick up a Linksys or Netgear G router, there around $50.
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Actiontec gt701-wg Installation

You can use USB instead of Ethernet port but its not a common practise. Leave it empty then.
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How to connect to Actiontec GT 701-WG

choose add new connection and choose wireless and follow the direction
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