Question about Maytag Neptune FAV6800AW Top Load Washer

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My Maytag Neptune TL FAV6800AW Washing Machine is receiving the dC error code on every load. It sits at 12 minutes remaining and attempts to spin several times before throwing the codes.

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Hello zacas6,

dC/uC unbalance errors are caused almost all the time by a Clutch malfunction. Take a look this post and see if you want to DIY the repair. I will help you through the process.

I would also check the Tub Displacement Sensor. This a thru the lid check and you get a feel of how to enter Service Mode.

Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.


a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”


b. Press the Super Wash key display reads “in”…something like that.


c. Press Delicates the Display will show “UC” (Unbalance Closed).


d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).


e. Press Hand Wash.


f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).


I have some additional info if you decide to remove the Clutch in the machine if you are going to DIY.


Rich

Posted on Dec 01, 2009

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1 Answer

Continue to receive a "DC" code on the Maytap


I no longer post on this site no way to post a Sticky.

If you want to DIY the repair Google this phrase ""Sticky: Neptune TL Washer FAV6800AWW""" Read the post Part 1; DC or UC unbalance error codes in Spin Cycle what is causing this issue? Part 2 for the fix action.

Post your issue in the repair forum not in the Sticky. Please include your Model Number i.e. FAV6800A or FAV9800A and I will help you.

Jan 22, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune Washer Spin Cycle


If your FAV6800A or FAV9800A wash tub is banging around in Spin Cycle of the Wash Cycle and your Control Board signals a dC or uC error code to the console I feel you have a Clutch malfunction. I feel the TDS is working as designed with the unblance error code shut down.
See my Clutch Fix post for more info related to dC and uC unbalance errors with the FAV6800A and FAV9800A TL’s and the repair action…….Rich

May 10, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My Maytag will not run a complete cycle. Is there


mgissy


What is your machine model number? Is it a FAV6800A or FAV9800A TL?


If it’s a FAV6800A or FAV9800A TL do you error out in the Spin cycle of the wash cycle with an unbalance error code such as dC or uC? Is the wsh tub banging around during Spin Cycle of the Wash Cycle?

If so see this post Clutch Fix. I have a step by step maintenance/repair process for Clutch Pulley assembly issues related to the above error codes.

Post back if you have questions or concerns………Rich

May 03, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune tl makes grinding sound and stops at 33 minutes in normal mode and at 24 minutes in quick wash mode



Hello djlampl,

With the lowest spin cycle setting I enter spin cycle in Quick Wash around the 21 minute mark. But first question is do you hear the grinding noise with the tumblers rotating during the wash/agitate cycle?

If you start a spin only cycle do you hear the grinding noise?

Does the washer error code out with an error code to the display? Codes such as dC, uC, Lr?, I assume the machine type is a FAV6800AW is that correct?

Any additional info will help in troubleshooting…..Rich

Assuming the machine type is a FAV6800A/FAV9800A here are some handy links;

The Service Manual for reference. Sears Parts Direct for reference.


Nov 24, 2009 | Maytag Neptune FAV6800AW Top Load Washer

3 Answers

Maytag Neptune TL FAV6800AW clutch covered in oil


Tom,

I’m a owner and I do all my own repairs on the FAV6800AW. Usually the One-Way roller clutches get a touch of rust and become sticky. If it’s not to bad and the One-way roller clutches can be cleaned up ya might be good to go. Worse case replace with this Clutch . In your case I believe you are leaking transmission oil.

The only place the oil can come from and not containment the wash tub/wash basket would be from the transmission in the area of where the agitator shaft spline engages the female spline in the transmission. Pic attached;

Female Spline on tranny;

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Agitator Shaft Spline;

9ae54b4.jpg

Transmission mounted to Spinner plate;

e788445.jpg

I believe the transmission seal is preventing oil from reaching the tub/wash basket…. That’s my WAG having not experienced this type of failure.

How much oil are we talking about? Have you looked at this post regarding clean/re-lube of the One-Way roller clutches in the clutch pulley and the upper One-Way clutch roller assembly if you series FAV6800AW is equipped with? How do the roller clutches look? They should spin freely Clockwise and lock up in the Counter Clockwise direction.

We have to nail down the tranny oil leak and clean up the roller clutches if possible or replace the Clutch.

From the service manual page 40;

NOTE: A small amount of oil under the transmission is normal.

Sounds like you have a lot of oil contamination.
BACK

Good luck and let me know if I can help.

Rich aka dh1200s
LEFT=

Nov 09, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune TL, stops at the 11 minutes to end and will not go past, I have to shut off, hit spin cycle to finish load


Hello krabby64

Is your FAV6800AW or FAV9800AW failing with error codes dc or UC or both to the Console display? If you are I believe you are experiencing a clutch malfunction with your machine. Take a look at this post and see if your problem is similar.  

If you have error codes to the display when the machine fails in the last 11 minutes (I believe start od spin cycle) can you let us know what those error codes are?


Oct 19, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Error code of "dc" on my TL Maytag Neptune


If your machine is FAV6800AW or FAV9800AW the dc/UC errors are caused by a clutch malfunction. Your machine is shutting down with those errors so your Tub Displacement Sensor is working as designed.

Fix the Clutch malfunction and you can wash a single sock or a load of blue jeans and you will not take the dc or UC unbalance errors. See this post for the fix.

Post back if you have questions or need help.


Rich


Oct 06, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune won't advance from Rinse to SPIN


If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question(@#$^

Aug 01, 2008 | Maytag Neptune FAV6800AW Top Load Washer

3 Answers

Maytag neptune tl washer


A dc error means that the clothing is not being distributed properly in the basket. This usually happens when the machine is lightly loaded. If the load seems o.k. then the problem is probably with the sensor at the side of the basket.

Apr 26, 2008 | Maytag Neptune FAV6800AW Top Load Washer

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