Hi there,
Well it seems that there is some problem in the motor used to vibrate the outer part, to prevent further damage do not run it again..... To check the motor you need to open the massager, usually there are 8 screws located on the top of the massager, open all the screws then pull the upper unit, after that just turn it on and inspect that the motor is running or not......... Be careful while you are inspecting them.
Post further comments for more help or information....
Thanks
114 views
Usually answered in minutes!
×