Machine is not making coffee. Keeps asking to turn frother on. Then returns to ready and makes a few drops.
After contacting Capresso Customer Service - the solution is simple. You pull out the drawer and dump the grounds. Look into the machine and you will see a plastic flap. Reach your hand in and up behind the flap and you should feel a round screen. Using a paper towel, clean off the screen. Replace everything. Works like a champ! So glad I didn't have to return our 3 day old machine!
The rep states that this is a common problem - asked him why it isn't in the manual and he had no explanation! Plus I can't believe that someone else didn't post this solution since it is soo easy!
There is nothing to do - the piece of **** is broken, as usual. I am on my third one.
They are expensive garbage.
I want to know how you clean with, water only, hot or warm and with some detergent like washing dishes or only water and sponge .thank for help
I also had this problem. This solution worked great.
Also, make sure you don't have the grinder set too fine if your beans are more oily.
I
didn't think mine were, but started having the above mentioned problem
after I adjusted the grinder to a finer setting (done during grinding
of course).
So I've cleaned off the screen and the flap, ran a cleaning cycle and my E9 is running like a champ now!
I had a very similar problem. My machine is 2 years old, and this was the first problem with it. When making coffees the flow was losing force, just trickling out. I tried rinsing repeatedly, and things stopped flowing altogether, and it kept asking me to open the tap, and said something like "refilling system" while water came out the steamer. I tried Jeanne Marie's solution (cleaning the screen under the flap). It worked. The thing under the flap didn't feel as much like a screen as a piece of metal with small holes. It fixed the problem! Thank you!
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I have the same problem... I think some how the water pipe is dislodged from the inside... My machine's LCD display indicates 'open tap' ...'system filling' ...'close tap' and then repeats. When I 'open tap' it oozes a drop or two of water. The rinse cycle does not work and off course no coffee is produced. It does grind the coffee. There is dry coffee powder in the drawer.
I live in the Bay area so if anyone knows of a repair shop that will fixing the water pipe within the system ..please pass me the info.
Regards
I have the same problem, but only with the bypass doser. Normal brewing with beans is fine, but sometimes when I use the bypass ("fill powder") for decaf, I get the same problem: a couple drips of coffee, and then the "open tap" "system filling" message and then nothing. I actually sent the machine back for repair under warranty -- it worked ok for a while, but now it's doing it again.
Amazing! I had tried "cleaning" the machine 3 times in a row. But, this fix did it. It saved me from sending it to be repaired, or yet worse, to have to buy a different brand.
It should DEFINITELY be in the users manual, wait, make it better: put a digital message that reads: "clean the thingy behind the flappy thing or go to www.fixya.com".
Thanks for posting.
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