THE MENU KEEPS POPPING UP CONTINOUSLY ON MY SCREEN. I HAVE A 42 INCH PHILIPS PLASMA T.V. MODEL 42PF9630A-37. I REPLACED THE BATTERIES ON THE REMOTE, BUT THE MENU KEEPS ON POPPING ON THE SCREEN.
I had an LG 37" LCD that did this to me. Turned out to be bad solder joints on the side button board. Just reflowed and it starting working fine.
But now that I think about, I had another set do the same thing, only it wasn't the button board. I had to upgrade the TV's firmware via the USB service port. Just needed a USB flash drive and downloaded the firmware from the mfg's website. There were easy to follow instructions there too!
My 42" Plasma model 42PF9630A/37 started having this problem on May 9, 2011. We bought it in 2005 and never did firmware upgrades. We did it this time - took 10 minutes start to finish. Very easy to follow instructions. I put this in the search engine and found the right site - "philips plasma 42pf9630a firmware upgrade.
It looks like it fixed a bunch of other problems as well - Green line at right side when playing Bluerays, handshake issues with the FIOS HD set-top box and other video issues. It could be in my head but I think the picture is better as well.
So easy. I was very close to putting it out at the street but I guess I will keep it now.
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