Where can I buy a track clip for my New Bright

If the track clip is heating up, you have high resistance at the point the clips fits or in the rail joints themselves. Undo all the track joints and spray them with electrical switch cleaner. Clean the upper rail surface with a green pot scourer as that is where the train gets its power.

https://www.google.com/search?q=electrical+switch+and+contact+cleaner

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Check the connection from the transformer to the track, and that all the track is well connected. Make sure nothing is touching both tracks, shorting them out.

Yes, additional track is available from several places, such as Hobbylinc.com, and TowerHobbies.com. At this time, just after Christmas, they are out of stock, however. Walthers.com has them in stock (1-4-2011). You can find extra track on sale on eBay, as well. Be sure to get the track with the brass covers, as New Bright sells battery powered trains that use bare plastic track, which will not work with the 384. A Google search will turn up more sources.

Here are a couple of resources from New Bright:
http://www.newbright.com/public/electric-train-faq

http://www.newbright.com/images/Manuals/384%20ws%20manual.pdf

There is no On/Off switch on the train. Power goes from wall plug to transformer, then from transformer to track clip, which must be attached to the track. A control line goes from the track clip to the controller. Mine has a green light just above the red On/Off button that will come on even if the engine and tender are not on the track. The tender does all the work, and must be connected to the engine and on the track. There are four sliding contacts between the tender wheels that provide contact with the track.

U could buy those brushes to ur nearest hobby store!

mcdevito75 here, Contact New Bright online at www.newbright.com for the transformer. Hope this helps. I didn"t see a telephone number at the site. Sorry.

You should have a 3 pieces to provide power....

1. A track connector box. Looks like a "T". It slips under the track to make the track power connection. The transformer plugs into it (2 pin Molex type connector) and the command console (has an RJ11 telephone jack type connector on it)

2. A large square transformer. One end plugs into the wall and the other into the track connetor box.

3. The Command Console. Has the on/off button, forward, reverse, mute, sounds and speed contol on it .. has a connector that looks like a telephone plug.

Unfortunately... DO NOT look to New Bright for missing or non working parts. New Bright does not offer repair or replacement parts for thier products. :-( ....

Make sure your track is clean. take a green scrub pad and rub the track to clean off any tarnish

Check the power circuit that goes to the track if there is an open circuit, open circuit means, break or cut line that can not flow the current going to the track to give a power to the train, ok.

Make sure you the wheels on the cars are actually rolling and not sliding (being drug down the track) Most of the animation is down mechanically as the set moves.