Question about New Bright 384 Holiday Express Animated Electric Train Set

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Where can I buy a track clip for my New Bright

Where can I buy or order a track clip for my New Bright Holiday train set? I live at SLC Utah.

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Http://www.newbright.com/

New Bright does not offer any replacement or repair parts for thier products.

They have a 60 day replacement warranty, but after that, you are on your own.

Posted on Dec 16, 2009

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Check the connection from the transformer to the track, and that all the track is well connected. Make sure nothing is touching both tracks, shorting them out.

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Hi having trouble with our new bright musical holiday station electric animated train set...very frustrating as one of the train tracks broke off a little part so no matter what my husband tries to do the...


Yes, additional track is available from several places, such as Hobbylinc.com, and TowerHobbies.com. At this time, just after Christmas, they are out of stock, however. Walthers.com has them in stock (1-4-2011). You can find extra track on sale on eBay, as well. Be sure to get the track with the brass covers, as New Bright sells battery powered trains that use bare plastic track, which will not work with the 384. A Google search will turn up more sources.

Dec 12, 2010 | New Bright 384 Holiday Express Animated...

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We are having difficulty turning on our New Bright Holiday Express Animated Train set. Husband and I have been trying to figure this out for our eager 2 little boys. The remote seems to turn (red light)...


Here are a couple of resources from New Bright:
http://www.newbright.com/public/electric-train-faq

http://www.newbright.com/images/Manuals/384%20ws%20manual.pdf

There is no On/Off switch on the train. Power goes from wall plug to transformer, then from transformer to track clip, which must be attached to the track. A control line goes from the track clip to the controller. Mine has a green light just above the red On/Off button that will come on even if the engine and tender are not on the track. The tender does all the work, and must be connected to the engine and on the track. There are four sliding contacts between the tender wheels that provide contact with the track.

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mcdevito75 here, Contact New Bright online at www.newbright.com for the transformer. Hope this helps. I didn"t see a telephone number at the site. Sorry.

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I have a new bright animated holiday train from a garage sale and I think I am missing a power cord


You should have a 3 pieces to provide power....

1. A track connector box. Looks like a "T". It slips under the track to make the track power connection. The transformer plugs into it (2 pin Molex type connector) and the command console (has an RJ11 telephone jack type connector on it)

2. A large square transformer. One end plugs into the wall and the other into the track connetor box.

3. The Command Console. Has the on/off button, forward, reverse, mute, sounds and speed contol on it .. has a connector that looks like a telephone plug.

Unfortunately... DO NOT look to New Bright for missing or non working parts. New Bright does not offer repair or replacement parts for thier products. :-( ....

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Check the power circuit that goes to the track if there is an open circuit, open circuit means, break or cut line that can not flow the current going to the track to give a power to the train, ok.

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Make sure you the wheels on the cars are actually rolling and not sliding (being drug down the track) Most of the animation is down mechanically as the set moves.

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