Question about Jura Capresso Capresso Infinity Conical Burr Grinder

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Cannot remove upper burr

I have a Capresso Infinity Burr Grinder 560. Took it apart to clean, and reinserted the upper burr with soft collar. Then tried to reinsert the bean container, but it would not go in. Tried to remove the upper burr to see if it was in wrong but it will not budge, (It is NOT upside down!).
Can you give me any clue as to how to remove the upper burr?

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NOPE I buy pre-ground coffee

Posted on Sep 30, 2017

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Posted on Jan 02, 2017

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SOURCE: the upper burr stuck upside down!

Yes, this butter knife trick is the way that Capresso customer service recommends. Just to clarify the tip of the butter knife is the only portion inserted...DO NOT shove the entire blade into the grinder. Just the tip in the furthest to the right side of the "smiley face ****" that is on the top of the grinder without the clear plastic hopper. just imagine a birds eye view. Once you have the tip of the butter knife all the way to the right of the "smiley face ****" then just rotate counter-clockwise until it does not go any further. This should have dislodged the top part of the grinding cone and then simply pick it up with your fingers, flip 180 and put it in the correct way.

Posted on Jul 20, 2010

  • 4 Answers

SOURCE: Hmm, I have Capresso Infinity Burr Grinder #560,

I've posted this in a few other places on this site (there are many ways to ask the same question), but try putting the clear bean container back on and untwisting as if to unlock it -- the problem isn't just that we put the upper burr in upside down, but then we locked it into place with the bean container. More info at http://www.fixya.com/support/t4009992-upper_burr_stuck_upside_down or try Capresso at 800.220.5701.

Posted on Feb 10, 2011

  • 1 Answer

SOURCE: Hmm, I have Capresso Infinity Burr Grinder #560,

Yes! I had the same issue with putting the burr in upside down and then twisting it an effectively "locking" it in there incorrectly. I tried the "knife" solution that worked for some people here, but it was placing the bean container back on and twisting counter clockwise that did the trick!

So glad I found this thread and didn't give up trying to fix my burr grinder (which we love).

Thanks to jaybayca!

Posted on Aug 20, 2012

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Hmm, I have Capresso Infinity Burr Grinder #560, and I accidentally placed the upper burr back in upside down. Now it is stuck. I do not see the "black section with a long slot" around the blade.


Yes! I had the same issue with putting the burr in upside down and then twisting it an effectively "locking" it in there incorrectly. I tried the "knife" solution that worked for some people here, but it was placing the bean container back on and twisting counter clockwise that did the trick!

So glad I found this thread and didn't give up trying to fix my burr grinder (which we love).

Thanks to jaybayca!

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I've posted this in a few other places on this site (there are many ways to ask the same question), but try putting the clear bean container back on and untwisting as if to unlock it -- the problem isn't just that we put the upper burr in upside down, but then we locked it into place with the bean container. More info at http://www.fixya.com/support/t4009992-upper_burr_stuck_upside_down or try Capresso at 800.220.5701.

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Yes, this butter knife trick is the way that Capresso customer service recommends. Just to clarify the tip of the butter knife is the only portion inserted...DO NOT shove the entire blade into the grinder. Just the tip in the furthest to the right side of the "smiley face ****" that is on the top of the grinder without the clear plastic hopper. just imagine a birds eye view. Once you have the tip of the butter knife all the way to the right of the "smiley face ****" then just rotate counter-clockwise until it does not go any further. This should have dislodged the top part of the grinding cone and then simply pick it up with your fingers, flip 180 and put it in the correct way.

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