Top 2 lights are green, connections are all correct, and there is no internet connection to the computer. Is there a setting on the computer that I have wrong?

If you fail after ping your IP address then it may be problem in your physical connection,so you should check connection like:

check cable modem status light. If it is solid green, it indicates that your cable modem has a good connection. If the light is off, check modem's physical connection.

Verify that the Internet light on your wireless router is solid or blinking green. It indicates a good connection and correct wiring. If the light is off, check the Ethernet wire's connection between your modem and router.

May be it can be cause of Incorrect wireless network setup & configuration. Recheck and correct the Ethernet connection between your PC and the router device.

***If you need any kind of technical assistance you can contact support cell at here

There are several lights on your modem/router. Each one has a function and signals whether it is working correctly by the color it is displaying and a few other factors.

All of the lights on your modem/router should be green and solid - EXCEPT for 2 which are for your internet and wireless services. Blinking means activity. If you INET light is continuously blinking that means its healthy. Blinking means activity. The internet always has activity. The blinking does not signal your activity - it signals the traffic and connection on the internet. Your wireless connection also has a light which should show activity and availability. A blinking light on your wireless connection means that either someone is connected wireless and using the internet or that the connection is up and available for wireless access.

All of your lights should be green. If you see a red or yellow light - regardless of whether it is flashing or not - it means that there is trouble or problems that need to be corrected.

Each light is marked with its function. They should say things like "power", "link", Internet or INET, and "wireless". When you turn on the modem/router during your first set up, let it power up and finish its testing before connecting your pc and turning it on. The modem will test each light, make them all go from red/yellow to green - then make them all turn solid green (not in that exact order) and this is all normal. You will know when it is done when all lights are solid green and stop blinking and/or moving (except the INET & wireless lights which will be constantly blinking). When all lights other then those two are green and steady - then its time to connect the cable to your pc and power it up.

If you are having problems with your internet connection - you can rule out the cause being your modem/router by following the instructions above. When you rule out that the modem/router is not the cause, you can continue by checking your PC.

For a wired connection (wired meaning that you are connecting your computer to the internet by using a cord/cable) the first thing you want to do is make sure that the computer is automatically sensing the connection.

Your computer should automatically sense that there is a live internet connection when you connect the ethernet cord from the modem/router to the pc. When its working right, the computer will display a connection picture which is called an "icon" on the bottom right side of your screen near the clock area. Sometimes there is a downward arrow by the clock which needs to be clicked on to expland this area and show all icons for running programs. If you see a downward pointing arrow by your clock on the bottom right side of your screen, click on the arrow.

Test that it is sensing the internet connection by unplugging the ethernet cable from your pc and watch the bottom right side of the screen at the same time. Unplug it and repeat if necessary while watching the bottom corner to see a change which indicates it senses the connection. A normal internet connection icon looks like the picture of a computer monitor. Some glow green when they are active and the ethernet cable is connected. Some show a red "X" over the picture of the monitor on the bottom right side of your screen when the internet connection is down or not working. Some will say "cable disconnected" when you unplug the ethernet cord. Some show "Cable now connected" when you plug it back in. You should see something change and/or appear if your pc is picking up the internet connection correctly. When you have verified this as true - then you can continue on to the next step of troubleshooting the internet connection.

DSL service is an internet connection that is always on. Its considered a "live" connection. DSL connections usually do not require any set up (programming or changing settings). The only time that this is not the case is when someone tries to to set up a dial up connection like aol over the top of a dsl connection. You can check this by going to your control panel, click on internet options, and choose the "connection" tab at the top. In the connection area box there should be "nothing". The connection area box is for dial up connection settings. If a dial up service was set up in the pc it would show it here (you would see AOL dial up ect). If you see a dial up connection set up and you know that you have dsl, click on the remove box and delete it from this area.

You do not need to install anything from a disk to establish an internet connection if you have a dsl line. That means you dont need an "aol" disk or software to make the internet work.

to start the internet click on the blue "e" on your desktop which stands for internet explorer.

If you have any questions you can reply to my solution by going into the problem you posted on Fixya and click on the "reply" option.

Verify that the modem is working by using another computer to connect to the Internet. You can also check the lights on the modem for proper operation. They normally should be all green and one may be flashing. Once you've verified the modem is working and can connect to the Internet from another computer, check the network settings of the computer - you can locate this in the control panel. If a network is not listed, then check the Device Manager and verify the Network Adapter is installed with its' driver installed correctly.

If the red light is your DSL light it means you have a line fault or no internet connection. Contact your provider

If the red light is your broadband / internet light - it means you are not logged on properly. Chck your username and password are correct - especially after the reset!

do you have internet with the modem? if you do then router is not configure correctly. If you do nothave internet ask you ISP why you are not online with the modem directly.

Orange WLAN light means no connectivity to the network. Try to reconnect to your wireless network and make sure to enter the correct wireless settings like the network key and SSID.

cable setup

This guide is recommended for Cable Internet Service in the USA like Charter, Cox, Comcast, Cable Vision, etc.

1. First you need to connect the device together. You need to connect your cable modem to the internet port on the back of the router, and the computer should go to one of the 4-port on the router labeled Ethernet (1, 2, 3, 4).
2. Then turn on the modem first, wait for the lights to stabilize before powering on the Linksys router. Lights that you should have on the router are Power (solid green), Wireless/WLAN (Green sometimes flashing), One of the no. lights where the computer is plugged in (flashing), And the internet light (flashing).

After doing this step there are times that this will already get you online. If the internet will not work, you continue following the steps 3.

3. If the internet is still not working; we will need to adjust a setting on the router setup page. To access the setup page of the router you need to open your internet explorer or Firefox on the computer that is hardwired directly to the router. In the address bar of your browser (Internet Explorer or Firefox) type http://192.168.1.1/ and hit enter or click Go. It will ask you for a username and password. Just type "admin" for the password field and there is no username. If you have ran the setup CD prior to this, then use the password that you have set when were running the setup CD.
4. Once you are in the setup page of your router make sure that the Internet Connection Type is set to Automatic Configuration DHCP, then click the save the settings button at the bottom of the page. After saving the settings, click the sub tab at the very top of the page that says MAC Address Clone. Set it to enable and click the button that will say Clone or Clone your PC's MAC and save the settings again.

5. After doing step 4, do a power cycle. Power cycle is done by turning of the router, modem and computer. Leave them off for a minute, tuned them back on in this order. Modem first wait for the lights to stabilize, then the router wait until the power light become solid. Then turn on the computer. This will get you online through the router.


DSL

Configuring the Linksys Router.
These instructions assume the computers TCP/IP Properties are configured to " Obtain an IP Address Automatically"
1. Connect the Linksys power supply and connect a Lan port to the computers Lan port.
2. Go to your desktop and double click on Internet Explorer (Located on the Start Menu in Windows XP)
3. When "Internet Explorer" opens type »192.168.1.1[?] into the "Address" bar and click on Go
4. The "Enter Network Password" window will appear.
5. Skip user name and type admin (admin is the default password) as the password, and click OK
6. Scroll down on this page and look for (on older firmware) PPPoE or select the option for PPPoE under "WAN Connection type"
7. Username: [email protected] or [email protected] and your password.
8. Select the option for "Keep Alive" with a redial period of 180
9. Click on the Apply button.
10. Then click on the Continue button
11. Exit Internet Explorer

Power Cycling:
1. Shut down your computer
2. Unplug the power from the router
3. Unplug the power from the DSL modem
4. Wait for 30 seconds and re apply power to the DSL modem
5. Once the lights on the DSL modem stop blinking power up the router
6. Start up your PC

Checking your internet Connection:
1. Go to your desktop and double click on Internet Explorer (Located on the Start Menu in Windows XP)
2. When "Internet Explorer" opens type »192.168.1.1/Status.htm[?] into the "Address" bar and press the "enter" key or left click the "go" button
3. The "Enter Network Password" window will appear.
4. Skip user name and type admin (admin is the default password) as the password, and click OK
5. On the left of the "Status" page you will see "PPPoE Enabled", and to the right you will see the Status of the connection. It can be one of the following:
- Disconnected
- Connecting
- Connected
6. If the status is "Connected" you should be able to browse the web, if not reboot your computer
7. If you get an error message please repeat the "Configuring the router" and "Power Cycling" steps with a different username.
- If all four connections fail then please see our knowledge base articles on the error you're getting.
Once the router is configured correctly you should change the default password and record it for reference.
You should also add the "Enter Network Password" page to the Favorites List, and review the user manual.


for linksys tech support call 1800 3267114

hope this helps.

cable setup This guide is recommended for Cable Internet Service in the USA like Charter, Cox, Comcast, Cable Vision, etc.

1. First you need to connect the device together. You need to connect your cable modem to the internet port on the back of the router, and the computer should go to one of the 4-port on the router labeled Ethernet (1, 2, 3, 4).
2. Then turn on the modem first, wait for the lights to stabilize before powering on the Linksys router. Lights that you should have on the router are Power (solid green), Wireless/WLAN (Green sometimes flashing), One of the no. lights where the computer is plugged in (flashing), And the internet light (flashing).

After doing this step there are times that this will already get you online. If the internet will not work, you continue following the steps 3.

3. If the internet is still not working; we will need to adjust a setting on the router setup page. To access the setup page of the router you need to open your internet explorer or Firefox on the computer that is hardwired directly to the router. In the address bar of your browser (Internet Explorer or Firefox) type http://192.168.1.1/ and hit enter or click Go. It will ask you for a username and password. Just type "admin" for the password field and there is no username. If you have ran the setup CD prior to this, then use the password that you have set when were running the setup CD.
4. Once you are in the setup page of your router make sure that the Internet Connection Type is set to Automatic Configuration DHCP, then click the save the settings button at the bottom of the page. After saving the settings, click the sub tab at the very top of the page that says MAC Address Clone. Set it to enable and click the button that will say Clone or Clone your PC's MAC and save the settings again.

5. After doing step 4, do a power cycle. Power cycle is done by turning of the router, modem and computer. Leave them off for a minute, tuned them back on in this order. Modem first wait for the lights to stabilize, then the router wait until the power light become solid. Then turn on the computer. This will get you online through the router.


DSL

Configuring the Linksys Router.
These instructions assume the computers TCP/IP Properties are configured to " Obtain an IP Address Automatically"
1. Connect the Linksys power supply and connect a Lan port to the computers Lan port.
2. Go to your desktop and double click on Internet Explorer (Located on the Start Menu in Windows XP)
3. When "Internet Explorer" opens type »192.168.1.1[?] into the "Address" bar and click on Go
4. The "Enter Network Password" window will appear.
5. Skip user name and type admin (admin is the default password) as the password, and click OK
6. Scroll down on this page and look for (on older firmware) PPPoE or select the option for PPPoE under "WAN Connection type"
7. Username: [email protected] or [email protected] and your password.
8. Select the option for "Keep Alive" with a redial period of 180
9. Click on the Apply button.
10. Then click on the Continue button
11. Exit Internet Explorer

Power Cycling:
1. Shut down your computer
2. Unplug the power from the router
3. Unplug the power from the DSL modem
4. Wait for 30 seconds and re apply power to the DSL modem
5. Once the lights on the DSL modem stop blinking power up the router
6. Start up your PC

Checking your internet Connection:
1. Go to your desktop and double click on Internet Explorer (Located on the Start Menu in Windows XP)
2. When "Internet Explorer" opens type »192.168.1.1/Status.htm[?] into the "Address" bar and press the "enter" key or left click the "go" button
3. The "Enter Network Password" window will appear.
4. Skip user name and type admin (admin is the default password) as the password, and click OK
5. On the left of the "Status" page you will see "PPPoE Enabled", and to the right you will see the Status of the connection. It can be one of the following:
- Disconnected
- Connecting
- Connected
6. If the status is "Connected" you should be able to browse the web, if not reboot your computer
7. If you get an error message please repeat the "Configuring the router" and "Power Cycling" steps with a different username.
- If all four connections fail then please see our knowledge base articles on the error you're getting.
Once the router is configured correctly you should change the default password and record it for reference.
You should also add the "Enter Network Password" page to the Favorites List, and review the user manual.


for linksys tech support call 1800 3267114

hope this helps.

Make sure you have your cords plugged into the right plug-in and that all your cords are very sucure, I am sure you havve done this but i have been throug the same peoblem before. it could be a number of things;

GOOD LUCK!

TINA