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Posted on Nov 28, 2009
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Why does my router keep dropping connection?

Why does my router keep dropping connection on all computers that are connected at the same time while i am surfing/gaming then reconnectiong about 5 secs later, i use an ethernet cable to connect it to my pc and laptop, it never used to cause this problem, since it started i have reset the router multiple times, restored factory settings and updated the firmware. is there anything you can suggest?

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  • Master 2,653 Answers
  • Posted on Nov 28, 2009
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Joined: Feb 19, 2009
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You should contact Belkin direct and let them know what you've tried and the kind of problem you're experencing.

As far as I know Belkin gives a lifetime warranty on all their products.

They have a pretty stellar customer service program so just be nice and ask them to send you a new one and they probably will :)

--RescueTechLA

  • Anonymous Nov 28, 2009

    You should contact Belkin direct and let them know what you've tried and the kind of problem you're experencing.

    As far as I know Belkin gives a lifetime warranty on all their products.

    They have a pretty stellar customer service program so just be nice and ask them to send you a new one and they probably will :)

    --RescueTechLA

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  3. If you find the problem is only when connected to the router. Check if your other computers connected to the router has the same problem. This is a test to find out if the problem is with the router or the computer
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Since the wireless works fine on your router, then it is possible that there is a problem either on your ethernet cable or on the port of the belkin router.
Try a different ethernet cable. (Ethernet cable is the one that is connected from your computer to the router.) If you don't have a spare cable, you can directly connect the computer to the modem, just to isolate the issue and determine if it is the cable or the computer itself.
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Hi, My connection keeps dropping going through

This would be the router itself not agreeing with the computers ethernet card. I would have a look at firmware first and see if that does not put a stop to your issue, you mentioned you tried a diffrent cable and direct connection was fine then the router is the issue. I would try to firmwar eit first if that does not work I would try a diffrent router at this point.


thanks and please do be considerate and leave positive feedback and ratings.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

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Try to upgrade the firmware of the router.
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enter the model number. select proper version number and download the firmware of the router.
Once you download the firmware, you will need to open the router set up and upgrade the firmware of the router.
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Your internet modem needs to be reset to find the router first. The modem will find the first address when rebooting the entire system or if something gets unplugged..
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First of all turn off ALL computers, routers, modem ...everything... Then connect power to the main routing source... usually you've got your modem plugged into this.. Just start the router first with all ethernet cabling etc disconnected. Then secondly, connect power to the modem... As the modem connects, it will find the router ip address first... then you are set to turn on the wireless, and the other computers... and the router should designate proper ip addresses for all the peripherals and keep them connected without dropping someone off to allow the other address on... Hope this is clear.... So first the main router, then the modem followed by everything else... Let me know what happens ... and if you need more help...
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