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Hi,
The best thing to do is to go to the free palm chat
service they offer. I have used this and it worked good for me. Here is a link
to the free chat service. Scroll to the bottom of the page and you will see a
Palm Chat. From there click on the link that says Chat Now and follow the
online prompts. Best wishes...I hope this will help you.
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http://kb.palm.com/wps/portal/kb/na/tungsten/e2/unlocked/supportservices/page_en.html
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