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Anonymous Posted on Nov 24, 2009

Im having trouble logging into facebook. For about 2 weeks now, when I try to login it tells me I have the wrong username/password combination. When I try to reset my password it tells me that my email address is invalid...even though this is the email address i have listed in my account and this is the email address all my notifications from facebook get sent to. I can still access Facebook on my iphone...but Im not sure for how much longer. Please help! Im living abroad for 2 years and really want fb to work so I can keep in touch with people! THank you.

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  • Anonymous Jan 15, 2010

    Thanks bahratt for your response but I think you misunderstood my message. I DO have access to the email account associated with my account. I get emails from facebook all the time telling me that someone has written on my wall, etc. Its the email acct listed on my facebook profile. The problem is that for some reason when I try to reset my password, or receive other help from Facebook regarding the problem I get emails back from Facebook saying that my email address is invalid and that they dont recognize it...even tho that's where all my facebook stuff gets sent.

    I have no idea what could have happened.

  • Anonymous Jan 18, 2010

    Thank you bahratt for your help. I cant tell you how much I appreciate your efforts. The problem though with your second suggestion is that I cant update my email account on facebook to another email address I have because i cant login to facebook to do that. I can only get on facebook via my iphone and Im almost positive I cant change my email address using the facebook app.
    And unfortunately I have tried contacting facebook. I got a response about 2 months ago or so saying they would look into it, but I havent heard since.

    You're incredibly nice for taking the time out to help. I cant thank you enough.

  • Anonymous Mar 19, 2014

    cant access email on the gmail acct i set up

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  • Posted on Jan 15, 2010
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I can’t receive the email to reset my password, because I no longer have access to the email address associated with my account. You can change your login email address at any time in the Settings ta... You can change your login email address at any time in the Settings tab of the Account page. Please note that you can log in with any email address you have added to your account. However, if you no longer have access to an email address associated with your Facebook account, you will need to contact your email service provider in order to regain access to that address.

If you forgot your password or would like it reset, click here to reset your password.

If you’re still unable to log in or change your login email address, click here.

If you are having trouble accessing an existing account on the site, please do not create another account, as this is a violation of our Terms of Use and may delay resolution of the issue.

  • Anonymous Jan 16, 2010

    Have you tried contacting Facebook support, or I would update your email account on facebook to another email address you have, then save it, and then change it back to the original email address and see what happens?

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