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Check these codes: 0456
[0458 0227] [0458 0236]
Where the code is listed as [### ###] the first is for the DVD and the second is for the VCR. Otherwise just the one code operates both the DVD and the VCR.
The tracking needs to be adjusted. Sometimes it's a knob on the VCR, and sometimes it's a control on the remote. Adjust it for the best picture, and the sound shoud be restored.
Good luck, and hope this helps..
Found no info in manual but cleaned tape heads and able to watch tapes. I don't know if this completely fixed problem because tape watched was not best quality.
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