You could try reseting the device
1) Turn the device off.
2) Press the Reset button located on the bottom of the device (you'll need a paperclip to do this).
3) Turn it back on. See if it works now.
Or...
1) Do you have Tom Tom Home set up on your computer?
2) Did you ever make a backup?
If so, now is the time to restore from backup.
To restore factory settings:
1) Turn on Show All Menu Items in the Preferences menu.
2) Tap the Reset Factory Settings button (it's on the last screen of the Preferences menu).
Best of luck to you.
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