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I need extra keys for my Kwikset handleset. Had new keys cut at 2 different stores and none of them work. The keys fit in the lock, but won't turn either way. Original key turns very smoothly.

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  • rebeccainlv Nov 24, 2009

    When the keys are cut, they look identical. And I tried sanding down the edges too. The issue is that I just replaced the handlesets. We have double entry doors with dummy lever handle and dummy deadbolt on left door and working deadbolt and lever handle on right. So it was impossible to find the duplicate handleset locally (that was identical to original). I bought the sets online and installed myself. So unfortunately no way to get extra keys made at the time of purchase. Eventually I may end up having a locksmith come and rekey the lock and have him make extra keys. Then it's his issue to get the keys to work :-). Thank you for the assistance.

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Just find a locksmith with a code cutter, have them read your keys and code cut new ones. Most hardware and bulk retail (home depot) don't train their people how to recalibrate their key machines.

Posted on Feb 09, 2013

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Hi,
The problem you are having has nothing to do with your lock. Modern key cutting machines are so automated that they do a very poor job in key duplication. I suggest that you find an old hardware store that has an older key machine. Or possibly, it might be cheaper to simply replace the lock set. A new Kwikset keyed entry sells for about $40.00 for a lever handle. Remember to have extra keys cut at the store when you purchase the lock...so you can check the duplicates in the store. I do this at Home Depot regularly. They have a new machine, but with the lock right there, they can manage to cut some duplicates after a few bad ones.

Hope This Helps,
RSMITH972278
P.S. PLEASE RATE ME

Posted on Nov 24, 2009

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