- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
"Q: My Norstar Startalk, Flashtalk, or voice mail says my mailbox is not accepting any more messages. I deleted all my messages, but callers still cannot leave a message. Why? A: Check with your voice mail administrator. Chances are another Mailbox on the system used up all the message storage space. Usually it's the general delivery mailbox that hasn't been checked for messages on a regular basis." Frequently Asked Questions
Your mailbox is assigned a maximum number of incorrect password attempts. Norstar Voice Mail records the number of incorrect attempts from the last time your mailbox was successfully accessed. Once the number has been passed you are"locked-out" Your mailbox cannot be opened again until the System Coordinator resets the password
You're resetting the wrong password. Keep in mind that mailbox numbers and extension numbers are not always the same. When you're resetting the password, make sure that the EXT assigned to it is the right one !! If you're resetting the reception mailbox, it's usually mailbox 100 (regardless of what the extension number is)
If your talking about listening to the individual mailbox greetings without calling into the system then you could use feature 980 (leave message)
enter in the mailbox number you want to check and press ok.
Maybe the callers are leaving messages in the General Delivery mailbox? From your phone, dial Feature 981, when it prompts you for a password, press the button under "OTHR", and you will be prompted for the log. (The log is the mailbox and password combination for a mailbox not assigned to your phone.) If you use 2-digit extensions, the General Delivery mailbox is #10, for 3-digit extensions, the mailbox number is #100, and etc. The default General Delivery mailbox password is "0000". So, using 2-digit ext's, the log would be 100000, then press # or OK and you can retrieve the messages. Write back if you need more help.
How do I reset a password on a Norstar Voice Mail mailbox?
Press Feature 983.
Enter the System Coordinator's Mailbox number (default is 12, 102, 1002,
depending on length of extension numbers) followed by Password (default 0000).
Press MBOX.
Press CHNG.
Enter the mailbox number that is giving you troubles.
Press RESET. The password has been reset to default (0000). Good Luck.
Fress F985 u will get voicemail DN. Note down ur voice mail DN. Go to programming of Norstar which will be F**266344 password will be 266344. Dispaly shows u terminal and extensions. press show then next display will show u capabilities. Press show then next display will show u FWD no answer.Press show then change put the voicemail Dn which u had written then next. Now call will go to ur voicemail provided u have ur own presonal mailbox. If it is not there u will have to createe it otherwise it will go to general delivery mailbox. Hope it will be helpful for u. Thanks.
check under the mailbox set up ( where you created it) for that extension that the extension number of that phone is on that mailbox> in other words, you could create mailbox 221, but assign it to 222. The Gen Delivery box is 100 which is the catch all for transfers that cannot be completed.
if you can not transfer a call to voicemail, there isnt a mailbox made. If you transfer a call and it doesnt go to voicemail, then there isnt a mailbox OR it isnt assigned to the voicemail group.
To assign a phone to go to voicemail (if there is a mailbox made) at extension 10 or 11 press feature 00 LEFT intercom Left intercom #310 (auto VMS cover) group 7 enter extension number. If it says 2 not assigned, press "1" so it says assigned. Press feature 00 when done.
If it still does not work, you need to build a mailbox. Will need to know EXACTLY which voicemail it is in that case.
×