It reset and is now stuck on the 1st lifedrive screen and wont go any further

To wipe all user informations from your device, slide and hold the power button to the right, and whilst keeping it in that position, briefly press the reset pin with the stylus pen (or, if it is missing, a paper clip would do). Release the power switch only when the reset screen comes up. Then, press the D-pad's Down key. This process will take some time (up to 25 minutes).
Hope it works for you.
By the way, if you happen to miss the LifeDrive user guide, feel free to download it from this location.
Cheers! Carlos

Yes, is the only answer I can offer you as I have the same problem. The best advice I have found is.. replace the hard drive with a new micro drive or flash drive.


Love is... knowing my name is safe in your mouth when I leave the room.

When you see the first screen (the orange one) hold the UP button as the bar moves across the bottom of the screen. Let go right before the screen goes to the silver logo. If it continues and opens Prefs, then you need to delete the program causing it to reboot. If that doesn't work, do a Hard Reset. A Hard Reset will erase everything on your lifedrive, so only do it if you have to. Hold the Power Button while you push the reset button. Continue with the instructions to finish erasing your device.

Unfortunetly that usually indicates the harddrive has failed on you. Try a power on hard reset. It is the same as the hard reset but the power need to be plugged in as well.

If you look there are several places that will replace the drive with either a new drive of a compact flash card. The card is the way to go as it increases battery life but is about 10x faster acessing stuff.

This sounds like the issue where the LifeDrive is stuck in a loop. You can see how to break the device out of the system loop on the Palm Knowledge Base article (26419) located HERE.

Hope that helps get you up and running again!

Usually those symptoms mean a motherboard problem or a battery problem. Both are replaceable and worth doing if you use your LD.

You can try a power reset. Plug the LD in and hold the 5 way button down then reset the Ld using the reset button. You may need 3 hands to do this. Sometimes this will reset the power section and get you running.

Here is the only thing I found related to your issue-

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=2,E=0000000000825355002,K=8658,Sxi=6,Case=Obj(26419)

Try a hard reset and if that doesn't work ( the erase program hangs up), then your hard drive is dead and must be replaced.

You may be stuck in a loop-

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=2,E=0000000000825355002,K=8658,Sxi=6,Case=Obj(26419)

After you do a hard reset, try naming the palm something other than what the name was before hand and see if that profile works.

get a new charger..or return it..hopfully you got extended warranty. mine did the same and it took like 20 minutes just to have enough energy to restart.