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I have 3 att uverse cable boxes...1 being the dvr unit. The room with the dvr unit only shows a black screen with live tv? When I go to watch a recorded show it works in the other rooms but is a black screen in the DVR tv

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Unplug the power from the DVR wait 5 secs plug it back in

Posted on Dec 19, 2009

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Is the cabling from the satellite receiver to the DVR hooked up right. It sounds like it's in single mode, but with the coax cable put on the wrong way.

Posted on Dec 07, 2009

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http://www.att.com/support_media/images/pdf/uverse/Quick_Fix_Guide.pdf

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http://www.hdtvsupply.com/gefen-ext-homets-home-theater-scaler.html

The link above is how I fixed mine, because I love the way the functions of Uverse works. Here is the problem HDMI and Optical Dolby 5.1 are delivered in digital packets. The DVR at about 48000. These newer HDMI TV and surround sound receivers are processing the sound packets faster than the DVR can deliver it, and hence, when the TV speakers, (HDMI Source) or surround sound receiver optical source, run out of packets or only get 47999 packets from the DVR instead of 48000, there is a momentary drop out. This is either bad chipset in the DVR, or a sync problem with the software. Dish, Direct TV, and almost all of the cable companies have also had this problem. I had dish, and not only would the sound drop out on the HDMI, but I had to turn off the TV and turn it back on to get sound back. It took Dish about 2 years to fix this. Me I am going to ride it out, because I love the way the Uverse features work, and the honesty of the techs that mad my home visits. They told me that they were working on a software push and shooting for August 2010 to fix this. I am going to write ATT Corporate offices by certified mail RRR, and show them what I had to do to fix their false advertisement, and see if they will credit all or some of the cost of this scaler back to me. In the meantime, if you're not using anything but the TV, set your digital audio on the Uverse DVR off of surround back to stereo, and the dropouts will stop, or buy the scaler. It is an excellent workaround, and it also up converts the DVR's 1080 i signal to clean clear and crisp 1080 p, something ATT will never do. It will also convert the component stereo out into dolby digital sound to the HDMI and optical ins on your TV and receiver. THAT IS THE ONLY SOLUTION I HAVE.

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1 Answer

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The only way to solve the problem is to block the path of the beam to the other room.  This may require closing a door or drawing heavy drapes closed.

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has to be scarts, your reciver (sky, cable ect ect) to your dvd recorder, from that to the tv, all scarts, might help, regards mark

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