Bose 5 disc will accept and eject; lights indicate which disc being attempted. Will not play; no audio sounds. Hangs, grinds - may get a tune for about 3-5 seconds and skips.
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Can't get video to work so bose works with tv sound
Can't get video to work so bose works with tv sound I needed to reset the power on my bose and instead of unplugging the power cord, I unplugged the audio/video jacks because I couldn't see behind the
Unplug the system. Turn the entire unit upside down. The CDs will eject. After I tried this (found it online somewhere), it worked fine for about 2 months. Now it suddenly turns on by itself and ejects CDs (creepy). But at least the original problem was solved.
I think there may be a problem with the system (defective parts) - I, too, am having this issue. I am going to contact the BBB - maybe if enough of us complain we will get a recall. To file a complaint:
Turns out my suspicions wre correct about the DVD player being "sluggish" from lack of use. By continuing to exercise the drive motor by hitting play and eject while simutaneously attempting to insert a disc finally paid off. Now it readily accepts the disc and everything is functioning as designed. Trust me, I'm not going to let it sit idle for anymore extended periods...................baltogas
Hi, to open thje the disc tray , look for a tooth pick , insert small hole in front panel push and back until disc tray out. , motor belt need to replace.
This can happen if the disc has been put in upside down accidentally, if both sides are highly reflective (e.g. blank recording discs). If so, you need to get the system to eject the system before it attempts (and fails) to read the wrong side of the disc:
On the back of the Acoustimass module (sub woofer) is a power switch. Use this to the turn the system off and wait 30 seconds. Switch it back on, the media centre flashes up "Bose 321" - press the eject button firmly once as soon as this disappears. If this works, contact Bose with the serial number from the media centre to see if the system needs a (free) software update (a disc they send in the post) - just in case the system is having general disc reading issues.
However, it may be that the drive has failed - it's a mechanical part in a mass produced system so this is not unreasonable, just disappointing. But because you have bought a premium system, the company will rush to help you - call them for a repair and explain you need the disc back urgently. they'll probably arrange an urgent, fast turnaround repair....
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