Close caption works when I select the input for tv, select hdmi input and the close caption option disappears from the menu. I have a shaw cable pvr hd box and need the close caption to work on all channels. Any suggestions ?

try to get an HDMI hub for your extension on the home theater

Hi


Thanks for using FixYa. Two things that will cause the “No Signal” message to come up are - no data available for closed captioning and a weak signal input. Your TV is in the Closed Captioning Mode. To turn it off simply bring up the on screen menu and scroll down to the part that says closed captioning and turn this function off! With the closed captioning block displayed and the program being viewed is not sending out closed captioning signals the TV will display, No signal!

If this doesn’t resolve your issue then the problem may be with the processor failing and it is causing a random read of the EPROM to display the not available message. I’ll suggest you to run the HDMI from the PVR (personal video recorder) directly to the TV (mute the TV), and then run the optical audio from the PVR directly into the receiver's optical in. The closed captioning is something that is addressed in analog broadcasts, but not necessarily digital broadcasts

Try using Component cables if this doesn’t make a difference. After using components cables the issue will be resolved. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

It has got to be the box. I would try to contact Scientific Atlanta if any way possible. The TV doesn't choose what inputs it shows CC.In other words, it would show it on all Inputs if it was the TV. Good luck and Thanks

The TV will not display closed caption with HDMI input. It must either over-the-air (antenna) or composite input for the TV to manage CC.

To get CC with HDMI from your Comcast DVR, you need to configure the cable box. Instructions can be found here:
http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Setup

If you want CC all of the time, this works well. But since you must power-off the cable box to change the setting, switching CC on and off is a real pain.

Your set-up is similar to mine (Sharp Aquos 46" and Comcast DVR). I have the composite output from the cable box going to a DVD-recorder and on to the TV. Whenever I need CC (usually to catch some mumbled dialog), I just rewind the DVR, and switch the TV input to the composite input. Then I switch back to HDMI to continue watching in HD.

Had this happen on a Comcast box (Motorola DCT 6416 III)
Here's how to fix it:
Turn the cable box off, leave fully connected. Press Menu on the remote
The cable box internal menu will display (Not the Comcast one the Motorola one-- i.e. Display ratios-16:9 etc It's in black and white)
Use the arrows to cursor to the Closed Captioning and toggle to "Disabled" Press Manu again to exit and Voila!

Power the box on an have at it

I had the same issue... here's what I did.  If power off your cable box, then press the menu button, there's a selection to enable or disable Closed Captioning.  This works for both HD series Motorola boxes Comcast offers, at least in the Minneapolis/St. Paul area.  Hope this helps!
Evan

I have a Sharp Aquos 46" and go a Comcast HD receiver as well, and had the same problem turning off the Closed Captioning. I order to turn it off you need to go into the box user setting by (starting w/ the cable box and tv on) pressing the power button for the cable box then the menu button for the cable box. This will open up the user settings menu. Just toggle CLOSED CAPTION to DISABLED.

Some TV will not display close caption in HD mode. This is why its Grey out in HD mode. If you switch to regular input, i can bet you your close caption will not be Grey out. The problem you are having is your cable box has close caption enable. You must go into the cable box menu and turn caption off. In some box you may have to call your cable provide for assistant.

Best regards
Circuitcity

redrover 11-13-2007, 01:03 PM Well I stumbled onto the solution to my problem, finally, but no thanks to any of the tech at my cable

We had the exact same problem just yesterday when we bought our Sony 46" Bravia LCD. Nobody, neither Comcast Cable or Sony seemed to really know how to get rid of the closed caption at first and we did have a Motorola box - the box is the problem, not the tv. Here is step-by-step instructions that worked for us. 1. While TV is on, power DCT (Digital Cable Terminal) off 2. Press and hold "menu" button on digital terminal (the screen below will appear) 3. Using Up/Down cursors, highlight "Close Caption" 4. Using Left/Right cursors, put - Close Caption: Disabled 5. Press "ok-select" 6. When done, press "power" to exit menu 7. Press "power" again to turn DCT on If you go through these steps slowly, you should have a caption-free screen!