Had to exchange my 30GB zune due to a battery problem and bad earbuds. Store exchanged last night no problem. Only thing is I did not remove the original device from my computer before returning it (didn't know if store would give me problem or not). So come home with the new Zune (which my son wants to name same as last one) and try to select "Forget this device." Computer asks if I am sure. WHen I say yes, it comes back with a message that it can't complete it because "The relationshiip with this Zune can't be cleared right now because it's wireless settings can't be cleared. Please try again later." I can try forever with same message and no longer have the device I want removed. SO what happens if you lose or your Zune get's stolen. It is stuck on your computer forever. I read in another post here that it was due to the computer's firewall that was "misconfigured." I know nothing about messing with my firewall and just would like this device removed from the zune software. Son suggested uninstalling and reinstalling Zune software but afraid of any headaches that will bring. Right now everything works with exception that son had to choose new name for new Zune and old one still on there. Simple solution?
I cant send my video clips to my 120g zune player Please teach me how to go about it........ Only 3 videos went on my zune players out of 30 videos.
Do you have any idea?
My zune is not turning on please help even when i plug it to the pc it doesnt work.
I had to replace a Zune that was dropped in water. I didn't bother trying to get the Zune program to forget the other Zune. I just attached it and started syncing my stuff. Did you try that? BTW I named the new one the same thing as the old one with no problem.
Unfortunately it needs the Zune attached in order to forget it. I would uninstall and then reinstall the program next. If I come across something else, I'll post again.
Mine went for a swim too, and every support site I found said that the "5" error message I got meant that my Zune's hard drive was a goner. I bought a new Zune. Tonight, two weeks later, on a whim, I plugged the old one back in to the computer and it started charging. Now it's just like new. Don't know why I felt like sharing that, but there you go!
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I did try naming it the same thing and it just appended a 1 to the name, and the old one still resided there, so I just changed the name of the new one to differ from the old to avoid confusion. It still sits there and is just an annoyance. Seems you should be able to "Forget the device" without having the old device connected. Leaving things be for the moment as don't want to attempt a software uninstall and reinstall and possible open a new can of worms. Would like to move the Zunes to a new computer in future so concerned whether I'll be able to do that.
software stopped working
same problem shows that zune is no ipod in that way
I have had this 8GB zune since last July. I just installed zune 3.0 and now my pc cannot find my device. My warranty is up and I have no idea what to do. I am trying to reinstall the original and hope that that works.
Does anyone have any other suggestions? I would be very greatful.
bookzommb
Have multiple Zune devices showing in the software. Can't remove them.
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