I'm having problems getting the front swivel wheel to stay in the swivel position. It ends up in the locked position.

According to the manual:

To lock it into the fixed position, rotate the swivel lock until 2 straight arrows appear in the display.

theres no problem no the wheels arnt turned with steering wheel and the front wheels are supposed to swivel hope this helps if yes please giv thumbs up thanks

check for missing bearings in the swivel section
loose or worn shaft
replace the front wheel swivel unit

Hey! I just fixed my shaking wheel! There is a red lever above the swivel wheel. I pushed it up. And guess what... I can jog with my stroller!

www.buggypitstop.co.uk will be able to help you they are the only company that services prams and pushchairs and they will be able to help you with your phil n ted. You can turn the knob 45 degress and that should sort out your problem.

Sounds like a loose bolt. Check under the front of your foot protector.

I have the same stroller, and it's driving me nuts!

I saw this on a different post:
Solution #2 posted on Mar 04, 2009
sausagegirly
Rank: Apprentice
Rating: 100%, 1 votes
hi we had the same problem with our p&t sports buggy, brand new out of the box the front wheel kept locking, driving me mad! we contacted our supplier, kiddicare.com, who were extremely helpful and sent out a "front wheel swivel/fixed catch (screw fixing)" - it has WORKED WONDERS! the buggy is now smooth and easy to handle. you have to remove the old catch pin which can be a bit of a fiddle (when we got the old pin out it was a rivet fixing and very rusty) but only took us 10 minutes. highly recommended if you can get hold of one of these new screw fix pins, which have obviously been brought out to fix a common fault which p&t can't be bothered to recall lots of buggies and fix themselves...... ;)"

I've made contact with the store I've bought my e3 from, now, waiting to hear from them about this 'fix screw'. hopefully it'll solve our probs!
Good luck

Make sure the wheel is central before trzing to lock it

This is happening to my stroller and it turns out that the frame is bent. I have been unable to find a certified technician who is willing to fix it. I guess I can offer it for parts to someone.

I have just fixed my stroller which had a similar problem. The wheel was still swivelling but it was sticking slightly. I noticed that the pin that locks the wheel in place was half out and therefore the wheel was getting caught on it. I undid the nut that holds the end of the wheel lock cable in place and tightened this as tight as I could which pulls the pin back into place (making sure that the switch is in swivel position). I then put the washer and nut back on (making sure cable was as tight as possible).